Knowledge sharing and learning processes: case study of portuguese technological schools and higher education institutions

Paper to be presented at the ESREA Conference Learning to Change? The Role of Identity and Learning Careers in Adult Education, 7-8 December, 2006, Université Catholique Louvain, Louvain–la-Neuve, Belgium

The European challenge of KMN and innovation: a skills and competence portfolio for knowledge worker in SME's

Versão editor: http://www.isegi.unl.pt/docentes/acorreia/documentos/European_Challenge_KM_Innovation_2004.pdf

Knowledge magement: a rewarding challenge for SME's?

Paper presented at Information Resources Management Association International Conference, in Philadelphia (PA), 18-21 May 2003

Virtual communities of practice: examining the motivations and constraints in their knowledge creation and knowledge transfer preocesses

Paper accepted for the OKLC 2009 - International Conference on Organizational Learning, Knowledge and Capabilities (26-28th, April 2009, Amsterdam, the Netherlands).

Multiple-choice tests: a tool in assessing knowledge

The purpose of this paper is to analyse if Multiple-Choice Tests may be considered an interesting alternative for assessing knowledge, particularly in the Mathematics area, as opposed to the traditional methods, such as open questions exams. In this sense we illustrate some opinions of the researchers in this area. Often the perception of the people about the construction of this kind of exams is that they are easy to create. But it is not true! Construct well written tests it’s a hard work and needs writing ability from the teachers. Our proposal is analyse the construction difficulties of multiple - choice tests as well some advantages and limitations of this type of tests. We also show the frequent critics and worries, since the beginning of this objective format usage. Finally in this context some examples of Multiple-Choice Items in the Mathematics area are given, and we illustrate as how we can take advantage and improve this kind of tests.

Representations of gender in the writings of St. Francis Xavier: an interdisciplinary approach

Francis Xavier’s Letters and Writings are eloquent narratives of a journey that absorbed the Saint’s entire life. His experiences and idiosyncrasies, values and categorizations are presented in a clear literate discourse. The missionary is rarely neutral in his opinions as he sustains his unmistakable and omnipresent objective: the conversion of peoples and the expansion of the Society of Jesus. Parallel with this objective, the reader is introduced to the individuals that Xavier meets or that he summons in his epistolary discourse. Letters and Writings presents us with a structured narrative peopled by all those who are subject to and objects of Xavier’s apostolic mission, by helpful and unhelpful persons of influence, and by leading and secondary actors. What is then the position of women, in the collective sense as well as in the individual sense, in the travels and goals that are the centre of Xavier’s Letters and Writings? What is the role of women, that secondary and suppressed term in the man/woman binomial, a dichotomy similar to the civilized/savage and European/native binomials that punctuate Xavier’s narratives and the historic context of his letters? Women are not absent from his writings, but it would be naïve to argue in favour of the author’s misogyny as much as of his “profound knowledge of the female heart”, to quote from Paulo Durão in "Women in the Letters of Saint Francis Xavier" (1952), the only paper on this subject published so far. We denote four great categories of women in the Letters and Writings: European Women, Converted Women, Women Who Profess another Religion, and Women as the Agents and Objects of Sin, the latter of which traverses the other three categories. They all depend on the context, circumstances and judgements of value that the author chooses to highlight and articulate.

Knowledge and technologies in innovative information systems

7th Mediterranean Conference on Information Systems, MCIS 2012, Guimaraes, Portugal, September 8-10, 2012, Proceedings Series: Lecture Notes in Business Information Processing, Vol. 129

The Role of lifelong learning in creation of a european knowledge-based society

The dominant discourse in education and training policies, at the turn of the millennium, was on lifelong learning (LLL) in the context of a knowledge-based society. As Green points (2002, pp. 611-612) several factors contribute to this global trend: The demographic change: In most advanced countries, the average age of the population is increasing, as people live longer; The effects of globalisation: Including both economic restructuring and cultural change which have impacts on the world of education; Global economic restructuring: Which causes, for example, a more intense demand for a higher order of skills; the intensified economic competition, forcing a wave of restructuring and creating enormous pressure to train and retrain the workforce In parallel, the “significance of the international division of labour cannot be underestimated for higher education”, as pointed out by Jarvis (1999, p. 250). This author goes on to argue that globalisation has exacerbated differentiation in the labour market, with the First World converting faster to a knowledge economy and a service society, while a great deal of the actual manufacturing is done elsewhere.

Organization knowledge management change from a complex adaptive systems perpective with ability for ambidexeterity

We are working on the confluence of knowledge management, organizational memory and emergent knowledge with the lens of complex adaptive systems. In order to be fundamentally sustainable organizations search for an adaptive need for managing ambidexterity of day-to-day work and innovation. An organization is an entity of a systemic nature, composed of groups of people who interact to achieve common objectives, making it necessary to capture, store and share interactions knowledge with the organization, this knowledge can be generated in intra-organizational or inter-organizational level. The organizations have organizational memory of knowledge of supported on the Information technology and systems. Each organization, especially in times of uncertainty and radical changes, to meet the demands of the environment, needs timely and sized knowledge on the basis of tacit and explicit. This sizing is a learning process resulting from the interaction that emerges from the relationship between the tacit and explicit knowledge and which we are framing within an approach of Complex Adaptive Systems. The use of complex adaptive systems for building the emerging interdependent relationship, will produce emergent knowledge that will improve the organization unique developing.

Knowledge extraction from medium voltage load diagrams to support the definition of electrical tariffs

With the electricity market liberalization, distribution and retail companies are looking for better market strategies based on adequate information upon the consumption patterns of its electricity customers. In this environment all consumers are free to choose their electricity supplier. A fair insight on the customer´s behaviour will permit the definition of specific contract aspects based on the different consumption patterns. In this paper Data Mining (DM) techniques are applied to electricity consumption data from a utility client’s database. To form the different customer´s classes, and find a set of representative consumption patterns, we have used the Two-Step algorithm which is a hierarchical clustering algorithm. Each consumer class will be represented by its load profile resulting from the clustering operation. Next, to characterize each consumer class a classification model will be constructed with the C5.0 classification algorithm.

Ontologies for reusing data cleaning knowledge

The emergence of new business models, namely, the establishment of partnerships between organizations, the chance that companies have of adding existing data on the web, especially in the semantic web, to their information, led to the emphasis on some problems existing in databases, particularly related to data quality. Poor data can result in loss of competitiveness of the organizations holding these data, and may even lead to their disappearance, since many of their decision-making processes are based on these data. For this reason, data cleaning is essential. Current approaches to solve these problems are closely linked to database schemas and specific domains. In order that data cleaning can be used in different repositories, it is necessary for computer systems to understand these data, i.e., an associated semantic is needed. The solution presented in this paper includes the use of ontologies: (i) for the specification of data cleaning operations and, (ii) as a way of solving the semantic heterogeneity problems of data stored in different sources. With data cleaning operations defined at a conceptual level and existing mappings between domain ontologies and an ontology that results from a database, they may be instantiated and proposed to the expert/specialist to be executed over that database, thus enabling their interoperability.

Sistema de modelização tridimensional de galerias subterrâneas

A presente dissertação apresenta uma solução para o problema de modelização tridimensional de galerias subterrâneas. O trabalho desenvolvido emprega técnicas provenientes da área da robótica móvel para obtenção um sistema autónomo móvel de modelização, capaz de operar em ambientes não estruturados sem acesso a sistemas de posicionamento global, designadamente GPS. Um sistema de modelização móvel e autónomo pode ser bastante vantajoso, pois constitui um método rápido e simples de monitorização das estruturas e criação de representações virtuais das galerias com um elevado nível de detalhe. O sistema de modelização desloca-se no interior dos túneis para recolher informações sensoriais sobre a geometria da estrutura. A tarefa de organização destes dados com vista _a construção de um modelo coerente, exige um conhecimento exacto do percurso praticado pelo sistema, logo o problema de localização da plataforma sensorial tem que ser resolvido. A formulação de um sistema de localização autónoma tem que superar obstáculos que se manifestam vincadamente nos ambientes underground, tais como a monotonia estrutural e a já referida ausência de sistemas de posicionamento global. Neste contexto, foi abordado o conceito de SLAM (Simultaneous Loacalization and Mapping) para determinação da localização da plataforma sensorial em seis graus de liberdade. Seguindo a abordagem tradicional, o núcleo do algoritmo de SLAM consiste no filtro de Kalman estendido (EKF { Extended Kalman Filter ). O sistema proposto incorpora métodos avançados do estado da arte, designadamente a parametrização em profundidade inversa (Inverse Depth Parametrization) e o método de rejeição de outliers 1-Point RANSAC. A contribuição mais importante do método por nós proposto para o avanço do estado da arte foi a fusão da informação visual com a informação inercial. O algoritmo de localização foi testado com base em dados reais, adquiridos no interior de um túnel rodoviário. Os resultados obtidos permitem concluir que, ao fundir medidas inerciais com informações visuais, conseguimos evitar o fenómeno de degeneração do factor de escala, comum nas aplicações de localização através de sistemas puramente monoculares. Provámos simultaneamente que a correcção de um sistema de localização inercial através da consideração de informações visuais é eficaz, pois permite suprimir os desvios de trajectória que caracterizam os sistemas de dead reckoning. O algoritmo de modelização, com base na localização estimada, organiza no espaço tridimensional os dados geométricos adquiridos, resultando deste processo um modelo em nuvem de pontos, que posteriormente _e convertido numa malha triangular, atingindo-se assim uma representação mais realista do cenário original.

Agrupamento de dados visual interactivo

Com a crescente geração, armazenamento e disseminação da informação nos últimos anos, o anterior problema de falta de informação transformou-se num problema de extracção do conhecimento útil a partir da informação disponível. As representações visuais da informação abstracta têm sido utilizadas para auxiliar a interpretação os dados e para revelar padrões de outra forma escondidos. A visualização de informação procura aumentar a cognição humana aproveitando as capacidades visuais humanas, de forma a tornar perceptível a informação abstracta, fornecendo os meios necessários para que um humano possa absorver quantidades crescentes de informação, com as suas capacidades de percepção. O objectivo das técnicas de agrupamento de dados consiste na divisão de um conjunto de dados em vários grupos, em que dados semelhantes são colocados no mesmo grupo e dados dissemelhantes em grupos diferentes. Mais especificamente, o agrupamento de dados com restrições tem o intuito de incorporar conhecimento a priori no processo de agrupamento de dados, com o objectivo de aumentar a qualidade do agrupamento de dados e, simultaneamente, encontrar soluções apropriadas a tarefas e interesses específicos. Nesta dissertação é estudado a abordagem de Agrupamento de Dados Visual Interactivo que permite ao utilizador, através da interacção com uma representação visual da informação, incorporar o seu conhecimento prévio acerca do domínio de dados, de forma a influenciar o agrupamento resultante para satisfazer os seus objectivos. Esta abordagem combina e estende técnicas de visualização interactiva de informação, desenho de grafos de forças direccionadas e agrupamento de dados com restrições. Com o propósito de avaliar o desempenho de diferentes estratégias de interacção com o utilizador, são efectuados estudos comparativos utilizando conjuntos de dados sintéticos e reais.

The invisible factors that can make the difference. Language management and knowledge transfer in multinational sites

The knowledge-based society we live in has stressed the importance of human capital and brought talent to the top of most wanted skills, especially to companies who want to succeed in turbulent environments worldwide. In fact, streams, sequences of decisions and resource commitments characterize the day-to-day of multinational companies (MNCs). Such decision-making activities encompass major strategic moves like internationalization and new market entries or diversification and acquisitions. In most companies, these strategic decisions are extensively discussed and debated and are generally framed, formulated, and articulated in specialized language often developed by the best minds in the company. Yet the language used in such deliberations, in detailing and enacting the implementation strategy is usually taken for granted and receives little if any explicit attention (Brannen & Doz, 2012) an can still be a “forgotten factor” (Marschan et al. 1997). Literature on language management and international business refers to lack of awareness of business managers of the impact that language can have not only in communication effectiveness but especially in knowledge transfer and knowledge management in business environments. In the context of MNCs, management is, for many different reasons, more complex and demanding than that of a national company, mainly because of diversity factors inherent to internationalization, namely geographical and cultural spaces, i.e, varied mindsets. Moreover, the way of functioning, and managing language, of the MNC depends on its vision, its values and its internationalization model, i.e on in the way the MNE adapts to and controls the new markets, which can vary essentially from a more ethnocentric to a more pluricentric focus. Regardless of the internationalization model followed by the MNC, communication between different business units is essential to achieve unity in diversity and business sustainability. For the business flow and prosperity, inter-subsidiary, intra-company and company-client (customers, suppliers, governments, municipalities, etc..) communication must work in various directions and levels of the organization. If not well managed, this diversity can be a barrier to global coordination and create turbulent environments, even if a good technological support is available (Feely et al., 2002: 4). According to Marchan-Piekkari (1999) the tongue can be both (i) a barrier, (ii) a facilitator and (iii) a source of power. Moreover, the lack of preparation for the barriers of linguistic diversity can lead to various costs, including negotiations’ failure and failure on internationalization.. On the other hand, communication and language fluency is not just a message transfer procedure, but above all a knowledge transfer process, which requires extra-linguistic skills (persuasion, assertiveness …) in order to promote credibility of both parties. For this reason, MNCs need a common code to communicate and trade information inside and outside the company, which will require one or more strategies, in order to overcome possible barriers and organization distortions.

A semantic approach for learning objects repositories with knowledge reuse

In this paper we discuss how the inclusion of semantic functionalities in a Learning Objects Repository allows a better characterization of the learning materials enclosed and improves their retrieval through the adoption of some query expansion strategies. Thus, we started to regard the use of ontologies to automatically suggest additional concepts when users are filling some metadata fields and add new terms to the ones initially provided when users specify the keywords with interest in a query. Dealing with different domain areas and having considered impractical the development of many different ontologies, we adopted some strategies for reusing ontologies in order to have the knowledge necessary in our institutional repository. In this paper we make a review of the area of knowledge reuse and discuss our approach.