A System Dynamics-Based Simulation Experiment for Testing Mental Model and Performance Effects of Using the Balanced Scorecard

This study develops a theoretical model that explains the effectiveness of the balanced scorecard approach by means of a system dynamics and feedback learning perspective. Presumably, the balanced scorecard leads to a better understanding of context, allowing managers to externalize and improve their mental models. We present a set of hypotheses about the influence of the balanced scorecard approach on mental models and performance. A test based on a simulation experiment that uses a system dynamics model is performed. The experiment included three types of parameters: financial indicators; balanced scorecard indicators; and balanced scorecard indicators with the aid of a strategy map review. Two out of the three hypotheses were confirmed. It was concluded that a strategy map review positively influences mental model similarity, and mental model similarity positively influences performance.

A system dynamics-based simulation

This study develops a theoretical model that explains the effectiveness of the balanced scorecard approach by means of a system dynamics and feedback learning perspective. Presumably, the balanced scorecard leads to a better understanding of context, allowing managers to externalize and improve their mental models. We present a set of hypotheses about the influence of the balanced scorecard approach on mental models and performance. A test based on a simulation experiment that uses a system dynamics model is performed. The experiment included three types of parameters: financial indicators; balanced scorecard indicators; and balanced scorecard indicators with the aid of a strategy map review. Two out of the three hypotheses were confirmed. It was concluded that a strategy map review positively influences mental model similarity, and mental model similarity positively influences performance.

Brinquem comigo! : intervenção inclusiva junto de um jovem com perturbações emocionais

Este é um trabalho que pretende mostrar as estratégias e actividades que foram utilizadas junto de um jovem com perturbações emocionais e com dificuldades de inclusão, tanto em relação aos adultos e colegas, como em relação ao próprio sistema de ensino em geral. A consequência dessas problemáticas, afirma-se sob a forma de dificuldades de aprendizagem. Foi feito um levantamento das problemáticas, através da consulta de documentação diversa, aplicação de grelhas e questionários e conversas com as pessoas ligadas ao processo educativo deste aluno. A partir de toda a informação recolhida, procedemos à planificação e intervenção, aplicando estratégias e métodos de trabalho que têm como objectivo principal, a inclusão deste aluno, no meio escolar, desde a sua relação com as pessoas até o sentir-se bem num meio que até agora era rejeitado por ele. Esta inclusão processou-se a diferentes níveis: escolar, social e pessoal.