The local population and museums. An analysis based on the use of museums in the Alt Pirineu and Aran Region (Catalonia, Spain)

His paper is based on a study of visitors to the museums in the Alt Pirineu and Aran region (Catalonia, Spain). We describe the characteristics of the museums’ users and analyse the relationship between the museums and the local community. We highlight the importance of these facilities for local development, and the need to consider and prioritize their role as culture centres for the region’s population.

Museums and quality, from the concept of the museum that carries out functions to the museum that provides services

Quality management Self-evaluation of the organisation Citizens/customers satisfaction Impact on society evaluation Key performance evaluation Good practices comparison (Benchmarking) Continuous improvement In professional environments, when quality assessment of museums is discussed, one immediately thinks of the honourableness of the directors and curators, the erudition and specialisation of knowledge, the diversity of the gathered material and study of the collections, the collections conservation methods and environmental control, the regularity and notoriety of the exhibitions and artists, the building’s architecture and site, the recreation of environments, the museographic equipment design. We admit that the roles and attributes listed above can contribute to the definition of a specificity of museological good practice within a hierarchised functional perspective (the museum functions) and for the classification of museums according to a scale, validated between peers, based on “installed” appreciation criteria, enforced from above downwards, according to the “prestige” of the products and of those who conceive them, but that say nothing about the effective satisfaction of the citizen/customers and the real impact on society. There is a lack of evaluation instruments that would give us a return of all that the museum is and represents in contemporary society, focused on being and on the relation with the other, in detriment of the ostentatious possession and of the doing in order to meet one’s duties. But it is only possible to evaluate something by measurement and comparison, on the basis of well defined criteria, from a common grid, implicating all of the actors in the self-evaluation, in the definition of the aims to fulfil and in the obtaining of results.

Desire for memory, desire for museums: the experience of the Memory Hotspots

Considering the principles of the National Museum Policy, created in 2003, the Brazilian Museums Institute – Ibram supports and encourages the development of museum practices and processes aimed at rewriting the history of social groups which were deprived of the right to narrate and exhibit their memories and their heritage. As effective action, in 2008, the Department of Museums and Cultural Centres (Demu/Iphan) – which gave rise to Ibram in January 2009 – started the Memory Hotspots Programme, with the main goal of fostering wide popular participation in matters related to social memory and museums. The Memory Hotspots Programme was inspired in and directly influenced by the Ministry of Culture/MinC, which created the National Programme for Culture, Education and Citizenship (Living Culture). The purpose of this Programme is to contribute to make society conquer spaces, exchange experiences and develop initiatives that foster culture and citizenship, in a proactive manner. The partnership struck between civil society and the state power gave rise to Culture Hotspots, inspired in the anthropological “do-in” concept, idealized by the then Minster Gilberto Gil.

Casa-Museu Leal da Câmara: serviço educativo e estratégias de comunicação

RESUMO: A presente dissertação de Mestrado teve como objectivo a análise e caracterização das actividades do serviço educativo e das estratégias de comunicação da Casa-Museu de Leal da Câmara (CMLC). Partindo de um estudo de caso, pretendeu-se apresentar perspectivas futuras para o alargamento dos públicos, das actividades e das acções de comunicação na CMLC e em museus do mesmo tipo. Esta investigação incide sobre o período de 2003 a 2011, isto é, desde a criação do serviço educativo até aos dias de hoje. Para melhor conhecer o objecto de estudo torna-se necessário apresentar o artista/patrono e caracterizar o território (Rinchoa) onde se insere a CMLC, bem como a comunidade que habita no Município de Sintra. Esta comunidade, outrora chamada saloia, influenciou a obra do artista assim como as suas actividades. De modo a caracterizar o público-alvo das actividades educativas foram realizados inquéritos sobre o serviço educativo. Pretendeu-se com estes inquéritos, por um lado, conhecer o nível de satisfação do público escolar e não escolar e, por outro, aferir quais as condições que permitiriam o alargamento das actividades educativas ao público em geral. Tendo ainda por objectivo conhecer a visibilidade e os meios através dos quais o público teve conhecimento da CMLC, realizou-se o inquérito sobre comunicação. Para além dos inquéritos sobre o serviço educativo e comunicação foram ainda realizadas seis entrevistas, três das quais aos dirigentes da Câmara Municipal de Sintra directamente ligados aos destinos da CMLC e outras três entrevistas a parceiros e participantes nas actividades do serviço educativo. Após análise de todos os dados recolhidos conclui-se que o público-alvo do serviço educativo é o público escolar e que a CMLC é visitada maioritariamente pela comunidade local escolar. A maioria dos visitantes fica a conhecer a CMLC através de outros meios como a escola ou o trabalho e não através dos meios de comunicação onde a Casa-Museu é frequentemente divulgada. ABSTRACT: The aim of this Master's thesis was to analyze and characterize the activities of the educational service and communication strategies of the Casa Museu Leal da Câmara (CMLC). Starting from a case study, we have sought to present future prospects for extending the public, the activities and these communication actions from CMLC to the museums of the same type. This research focuses on the period from 2003 to 2011, i.e. (that is), since the creation of the educational service to the present day. To better understand the object of this study it is necessary to present the artist / patron and the territory around CMLC (Rinchoa) where it belongs, as well as the community that inhabits the Municipality of Sintra. This community, formerly known as rustic (saloia) has influenced the artist's work and his activities. There were conducted surveys about the educational service to further understand the target of the educational activities. This was intended to determine the level of school and non school public satisfaction with this service and the main needs for its extension to the general public. To understand the visibility and the means by which the public was aware of the CMLC an inquiry was held on the communication methods. In addition to inquiries about the educational service and communication six interviews were also carried out, three of which to the leaders of the Municipality of Sintra directly linked to the policies of the CMLC and the others to partners and participants in the activities of educational services. After analyzing all the data we have concluded that the target audience of educational services is the school public and that the CMLC is visited mostly by the local school community. Most visitors became aware of the CMLC through other means as school or workplace and not through the media where the CMLC is often released.

The community museum: a space for the exercise of communal power

This paper discusses two key elements in the field of museums: a summary of the concept of the community museum, on the one hand, and, on the other, a proposal as to how this concept is put into practice, especially in the early stages of the creation of the museum, when the social basis for the project is being established. We will discuss how the community museum combines and integrates complex processes aimed at strengthening the community as a collective subject, asserting its identity, improving its quality of life and building alliances between communities. In the second part, which has a methodological focus, we will discuss how the museum is born out of community aspirations to strengthen its identity and integrity, the initial process of consensus-building, the roles of different agents, both internal and external to the community, as well as some factors that foster or prevent community appropriation. To conclude we will emphasize the potential of community museum networks as a strategy to generate a broader field of action, in which communities can exercise greater autonomy, by collectively developing and appropriating projects of regional and even international scope.

Training for museums and the National Charter for museum professions in Italy: a new prospective for development

Traditionally Italian universities have trained researchers and professionals in conservation: archaeologists, art historians and architects. It is only with the reform of the universities, from 1999, that the teaching of museology and museography have also been expanded.Italian museums are for the most part public museums, depending on local bodies or the national ministry; they lack autonomy and do not possess specific professional figures. The task of conservation has predominated over the other roles of museums, but with the reform of the conservation law in 2004 the definition of „museum‟ has been introduced in Italy as well, and regulations regarding the development of heritage have been issued; in addition the Regions have also taken on a more active role for museums belonging to local bodies and for the development of their territory.Museum professions are not officially recognised, but the museum community, through the various associations and ICOM Italia, has put together a document to act as a general reference, the National Charter of Museum Professions, which has been followed by the Manual of Museum Professions in Europe. Now there is a need to plan the content and outlines ofvocational training courses for museum professionals, together withthe universities, the regions and the museums themselves, alongwith the associations and ICOM – ICTOP, utilising the mostinnovative Master‟s courses which offer an interdisciplinaryapproach, a methodology which combines theory and practice, andan element of hands-on experimentation in museums, or withmuseums.

Políticas culturais nos açores (1976-2008) : os museus da administração regional e o seu papel na democratização do acesso à cultura

O objetivo desta dissertação procurou perceber como as políticas culturais do Governo Regional dos Açores, através do investimento realizado em equipamentos culturais, influenciou a democratização do acesso à cultura na região, no período entre 1976 e 2008. Com vista a esse objetivo, foram analisados os programas de governos aprovados, seguido do levantamento de dados financeiros relativos a despesa e investimento no setor cultural na região. Foram ainda recolhidos os dados existentes sobre os visitantes dos equipamentos escolhidos, mais especificamente, os museus sob a tutela da administração pública regional, o objeto para este estudo de caso. Após a organização de todos esses dados, foram analisados e construídas hipóteses de comparação entre eles, de modo a resumir a evolução e tendência desses valores. Com vista a perceber os desenvolvimentos no período analisado, procedeu-se à recolha mais completa possível de toda a legislação criada para o setor a nível regional, tornando possível analisar essa consolidação. Após a análise de todos os dados recolhidos e trabalhados, verifica-se que a promoção de medidas com vista a uma maior democratização cultural nos Açores passa por vários fatores: um forte investimento financeiro nos equipamentos em questão (como obras e apetrechamento técnico); o desenvolvimento de legislação estruturante; uma postura de descentralização cultural; contratação de pessoal especializado e formação do pessoal existente; e a criação de uma rede regional de museus. Todas essas ações demonstram o trabalho da administração regional, através da implementação de políticas culturais, com vista a uma maior democratização do acesso à cultura por parte das populações.

Panchayati Raj em Goa

Goa commemorated in 2011 the golden jubilee of the end of colonialism (19 December 1961) and the beginning of its participation in the democratic institutions of India. The administrative decentralization known as Panchayati Raj is an ancient tradition in India, but it suffered dilution and breaks during centuries of Muslim and British domination. During the early years of Independence, the Union government was more worried about security concerns, and hence the policies of centralization. However, the second five-year plan and during the decades of 50 and 60 one could notice greater openness towards decentralization. This was done through Constitution Amendment Act nº 73 (1992) and the inclusion of article 243 in Part IX of the Constitution. The present essay seeks to clarify how the Panchayati Raj is the key to the success of the Indian democracy in the context of its demographic magnitude and ethnic, religious and linguistic diversities. Obviously, the challenges persist, but a country like India would be ungovernable without a democratic functionality at its bottom. It would be interesting to reflect and discover if Portugal has anything to benefit from the democratic experience of India and one of the fast growing emergent economies of the world.

A new concept for museum training in Germany

To talk about a new concept for museum training seems perhaps, to be a little bit exaggerated. For long time you have all been talking about concepts and contents for museum training and as I figured out the debate on the topic in Germany is as old as the appearance of national museums in the 19th century. Men like Theodor Mommsen, Rudolph Virchow, Alfred Lichtwark, all well known historians and supporters of the museum idea, spoke and wrote not only about the importance of museums as cultural and educational institutions but also supported the idea of professionalisation of museums work. Some of the ideas of our ancestors are still part of an ongoing discussion. The topic of my talk today will be what king of personnel a museum of our time needs to cope with the growing demand for internal and external organization. I shall present to you a new training program for museum workers in Germany which aims not to produce a new group of researchers but to prepare students for the practical work in the museum field.

Integrated educational opportunities in the Universal Museum: five ways forward

Whatever the other characteristics of the universal museum, education must be one of its core functions. That is, education both of regular visitors and those who are not but who are members of the local, regional or national communities served by the museum. In this sense, universal refers to making the museum accessible to all: accessible physically and intellectually. This relates to what I mean by education. It is far broader than what takes place between teachers and pupils in a formal setting. Education is also about providing environments where people will be inspired or provoked to know, to question. To reflect about themselves and the wider human and natural world. A universal museum should be a great facilitator of these learning processes. In this paper I shall focus on five ways in which there can be integration of educational opportunities in the universal museum. For examples to illustrate these themes I shall draw on practices in a small sample of museums in Europe and the USA.

ESTATUTOS DO ICOM

ICOM, 1995 Adoptados pela 16a Assembleia geral do ICOM ( Haia, Países-Baixos, 5 de Setembro de 1989) e modificados pela 18 Assembleia geral do ICOM ( Stavanger, Noruega, 7 de Julho de 1995). Adoptados pela 16a Assembleia geral do ICOM (Haia, Países-Baixos, 5 de Setembro de 1989) e modificados pela 18 Assembleia geral do ICOM (Stavanger, Noruega, 7 de Julho de 1995).

Conceção de um modelo de avaliação do desempenho adequado à gestão dos recursos humanos da Santa Casa da Misericórdia da Marinha Grande

O terceiro Setor ocupa um lugar central na governação, na generalidade das sociedades contemporâneas. As novas exigências de competitividade, impõem também às Misericórdias, uma reestruturação dos processos de gestão, de forma a ser possível alinhar a missão organizacional com o nível de desempenho esperado. Pretende-se identificar um modelo de avaliação do desempenho dos colaboradores da Santa Casa da Misericórdia da Marinha Grande, que permita adequar o desempenho individual, às exigências funcionais e da Instituição. Foi adotada como base científica, a Metodologia Multicritério de Apoio à Decisão (MMAD), com vista ao alcance de uma maior à transparência e clareza das avaliações, e ainda, à obtenção de dados que permitam uma melhorada gestão do desempenho (relação dos resultados da avaliação, com as politicas de recrutamento, seleção e formação), gerando assim um modelo, em que todos possam confiar; O autor deste estudo pretende extrapolar o modelo identificado, a outras Misericórdias do País.

To think museology today

In the present text we intend to analyse 5 basic documents that translate the Museological Thinking in our century and that, chiefly, have led professionals of the area to apply this “science” in a less hermetic way and to understand its practice. The option to study and analyse the documents results from the fact that they influence present day museological practice and thinking. It is impossible to speak of museology nowadays without referring to one of these documents, not to mention a few nations that have even modified and/or created specific laws for the management of their preservationist cultural policy. Anyway, we are aware that this text intends only to carry out a preliminary approach to the documents, in the sense that the wealth of its content would allow us to slowx over an infinity of issues that they raise. I specifically refer to the documents produced at UNESCO Regional Seminar on the Role of Museums in Education, which took place in Rio de Janeiro in 1958; at the Santiago Round Table in 1972, in Chile; at the 1rst New Museology International Workshop, in Quebec, Canada, 1984; at the Oaxtepec Meeting, in Mexico 1984; and at the Caracas Meeting in 1992. These are documents elaborated within the ICOM –International Council of Museums. These documents are the result of a joint reflection by professionals who seek the evolution of ideas within their areas of action, recognising that in order to do so it is necessary to leave the cocoon of the museological institutions and try to discuss their conceptual advances with professionals of related areas. It is important to be capacitated to reuse these advances in their areas of action. This is the recognition of the importance of interdisciplinarity for the museological context.

Le changement et les institutions culturelles et muséologiques : L’ICOM et le changement

Je remercie Raul Mendez Lugo, le Président de MINOM et Alfredo Tinoco, le Président de MINOM-Portugal… Mesdames et messieurs, amis et collègues, c’est un honneur de représenter le Conseil international des musées aujourd’hui ici à Lisbonne pour l’ouverture d’un atelier qui promet d’être fructueux et instructif de tous les points de vue, notamment en nous esquissant les grandes lignes d’actions à mener en plus étroite collaboration. Parmi les musées que les participants à cet atelier pourraient visiter dimanche, nous prenons note du “Museu nacional do azulejo” et de l’écomusée “Ecomuseu do Seixal”. D’une part, un musée national présente à un public international une forme d’artisanat traditionnel et mondialement connu par des moyens muséologiques contemporains et d’autre part une communauté qui a fondé et qui gère l’écomusée s’attache à son patrimoine au sein de son territoire.

The new professional: underdog or expert? New Museology in the 21th century

For a long time, museum’s form and function were impregnated with social exclusion, only accessible for a prosperous and educated minority. It held the monopoly on the past and therefore in a way on the present and the future. However times have changed and different perspectives on museum practices have been taken. In 1989 the British Peter Vergo mentioned as quoted below, a number of possible museologies, including a ‘new’, and therefore presumably an ‘old’ type of museology: “At the simplest level I would define it, as a state of widespread dissatisfaction with the ‘old’ museology, both within and outside the museum profession; and though the reader may object that such a definition is not merely negative, but circular, I would retort that what is wrong with the ‘old’ museology is that it is too much about museum methods, and too little about purposes of museums; that museology has in the past only frequently been seen, if it has been seen at all, as a theoretical and humanistic discipline.” (Vergo, 1989)