Factores relativos al entorno, recursos humanos y sistemas de información y gestión en la adopción del cuadro de mando integral en organizaciones portuguesas

In this paper we aim to identify and analyze a set of variables that can potentially influence the adoption of the Balanced Scorecard (BSC) in Portuguese public and private organizations. These variables are related to the environment (perception of environmental uncertainty), with human resources (support of top management) and, information and management systems (strategic map design and establishment of cause-effect relationships between indicators and perspectives of the BSC). Hypotheses were tested using data obtained from a questionnaire sent to 591 publicly-owned organizations and 549 privately-owned organizations in Portugal, with an overall response rate of 31.3%. The results allow us to conclude that the top management commitment, the development of strategy maps and the establishment of cause-effect relationships are factors that are associated with the implementation of the BSC.

Sensor-driven agenda for intelligent home care of the elderly

The exponential increase of home-bound persons who live alone and are in need of continuous monitoring requires new solutions to current problems. Most of these cases present illnesses such as motor or psychological disabilities that deprive of a normal living. Common events such as forgetfulness or falls are quite common and have to be prevented or dealt with. This paper introduces a platform to guide and assist these persons (mostly elderly people) by providing multisensory monitoring and intelligent assistance. The platform operates at three levels. The lower level, denominated ‘‘Data acquisition and processing’’performs the usual tasks of a monitoring system, collecting and processing data from the sensors for the purpose of detecting and tracking humans. The aim is to identify their activities in an intermediate level called ‘‘activity detection’’. The upper level, ‘‘Scheduling and decision-making’’, consists of a scheduler which provides warnings, schedules events in an intelligent manner and serves as an interface to the rest of the platform. The idea is to use mobile and static sensors performing constant monitoring of the user and his/her environment, providing a safe environment and an immediate response to severe problems. A case study on elderly fall detection in a nursery home bedroom demonstrates the usefulness of the proposal.

Physical consequences of falls in the elderly: a literature review from 1995 to 2010

In the last decade, population ageing has been registered as a global phenomenon. A relation exists between falling and ageing, since falling frequency increases significantly with age. In fact, one in three older adult falls annually. Although ageing is generically associated with decrease and degeneration of psychological and physical functions, it is still not common for the correct identification of risk factors to lead to a clinical prognosis of the elder being in risk of falling. Therefore, the goal of this review article is to identify, categorise and analyse typical ageing and fall factors mentioned in the literature as well as to quantify the number of times they were referenced. The research considered hundreds of publications, but analysis was then restricted to the 87 most pertinent articles written in English and published in journals or scientific magazines between 1995 and 2010. We concluded that falls among older adults can be characterised by the following: anatomic characteristics and physiological consequences of ageing; the pathologies that induce falls, which can be neurological, musculoskeletal, cardiovascular and other diseases; causes and risk factors of falls that can be behavioural, biological, environmental or socio-economic; type of physical consequences of falls, including fractures, bruises, injuries or other physical consequences; and strategies to prevent, mitigate or rehabilitate, which can be of a physical, environmental or behavioural nature.

The effects of place of residence on tourist motivations: a revised case of the Urban Quadrangle of Minho

This study seeks to capture the underlying reasons for the travel decisions of residents of the Urban Quadrangle of Minho (composed of the municipalities of Barcelos, Braga, Guimarães, and Vila Nova de Famalicão). The aim of the research is three-fold. Firstly, the study identifies the push and pull motivational factors of residents of the Urban Quadrangle of Minho. Secondly, the study examines whether there are differences between the tourist motivations of residents of the four different municipalities of the Urban Quadrangle. Finally, the study investigates if there are any differences in the motivations of those who choose national and international destinations. The methodology comprises quantitative research based on questionnaires administered in 2012 to residents of the Urban Quadrangle of Minho. A principal component factor analysis is employed to identify six push and seven pull factors. The comparison of the mean scores of these factors across municipalities and across residents that choose national and international destinations reveals that the most valued and least valued factors are common to all four municipalities and both groups of residents (that choose national and international destinations).

The effects of place of residence on tourist motivations: the case of Urban Quadrangle of Minho

The aim of this preliminary study is three-fold. Firstly, the study identifies the push and pull motivational factors of residents of the Urban Quadrangle of Minho. Secondly, the study examines whether there are differences between the tourist motivations of residents of the four different municipalities. Finally, the study investigates if there are any differences in the motivations of those who choose national and international destinations.

Tourist motivation of the residents of the Urban Quadrilátero of Minho: a gender analysis

Women are increasingly active in the participation and consumption of tourism, representing a strong and unique market segment. Knowledge of the needs and preferences of female tourists represents a key success factor in the tourism industry. This preliminary study seeks to capture the underlying reasons for the travel decisions of the residents of the Urban Quadrilátero of Minho, investigating their tourist motivations from a gendered perspective. Insight on tourism motivation may be an important policy tool for tourism planners and managers in the development of products and marketing strategies. The empirical analysis is undertaken based on questionnaires administered in 2012 to residents of the Urban Quadrilátero of Minho. Preliminary results do not reveal significant gender differences in the importance that the local residents place on various tourism motivation factors.

Los modelos CAMEL y Promethee como instrumentos de análisis de la banca virtual en España

Consideramos de interés realizar un análisis financiero de la banca virtual en España para ser capaces de posicionar aquellas entidades bancarias que vieron en el canal de Internet una vía de expansión hacia nuevos clientes o como consolidación de los existentes, ya que todos los bancos creados en España de carácter virtual son filiales de grandes grupos bancarios. Utilizamos como modelos de análisis la aplicación de los métodos multicriterio CAMEL y Promethee. Como conclusiones del trabajo se observa que, independientemente del método utilizado, la entidad que mejor se posiciona para el periodo de análisis estudiado (2004-2010) es Bancopopular-e. No obstante, son entidades que todavía alcanzan valores muy bajas de rentabilidad y liquidez y donde datos como la eficiencia o la calidad de activos son muy mejorables.

Relación entre resultado empresarial y valoración bursátil de las empresas que conforman el IBEX 35

El objetivo de este trabajo es alcanzar conclusiones acerca de si existe relación entre los resultados empresariales, medidos a través de ratios tanto de tipo económicofinancieros como bursátiles, y el precio de mercado de las acciones de las empresas que conforman el Ibex 35, como índice que recoge la evolución diaria de los 35 valores más importantes del mercado español. La conclusión fundamental es que las variables rentabilidad económica, valor contable y ratio PER son consideradas estadísticamente significativas en la explicación del precio de mercado de las acciones del Ibex 35.

Evaluating the Guimarães 2012 European Capital of Culture (ECOC): a Tourist Perception Approach

Guimarães has hosted, during the year of 2012, one of the European Capital of Culture (ECOC). The evaluation of the event is needed as public, private and community funds are involved. The approach considers the tourists (domestic and international) as external and independent stakeholders who assessed the cultural activities developed during the event and the attributes of the city. The results of the survey show that hosting the 2012 ECOC was a major contribution for attracting new visitors to the city, although many of them just for a short period of time. The main source of general information collected by tourists was the Internet, and the traditional media. Only a small amount of respondents demonstrated a specialized knowledge of the cultural program. The most cited and appreciated performances came from the areas of music, exhibitions, and theatre. According to the perceptions of tourists, the tangible assets were clearly detached from the set of attributes of Guimarães, including buildings, churches and chapels, whereas intangible assets were less noted. Overall, Guimarães received a very positive evaluation related to city image and stay and is highly recommended by tourists to friends and relatives.

Physical consequences of falls in the elderly: a literature review from 1995 to 2010

In the last decade, population ageing has been registered as a global phenomenon. A relation exists between falling and ageing, since falling frequency increases significantly with age. In fact, one in three older adult falls annually. Although ageing is generically associated with decrease and degeneration of psychological and physical functions, it is still not common for the correct identification of risk factors to lead to a clinical prognosis of the elder being in risk of falling. Therefore, the goal of this review article is to identify, categorise and analyse typical ageing and fall factors mentioned in the literature as well as to quantify the number of times they were referenced. The research considered hundreds of publications, but analysis was then restricted to the 87 most pertinent articles written in English and published in journals or scientific magazines between 1995 and 2010. We concluded that falls among older adults can be characterised by the following: anatomic characteristics and physiological consequences of ageing; the pathologies that induce falls, which can be neurological, musculoskeletal, cardiovascular and other diseases; causes and risk factors of falls that can be behavioural, biological, environmental or socio-economic; type of physical consequences of falls, including fractures, bruises, injuries or other physical consequences; and strategies to prevent, mitigate or rehabilitate, which can be of a physical, environmental or behavioural nature.

Determinantes de la adopción del cuadro de mando integral en organizaciones portuguesas del setor público y privado

Esta comunicación tiene como objetivo identificar y analizar un conjunto de variables que pueden potencialmente influir en la adopción del Cuadro de Mando Integral (CMI) en organizaciones públicas y privadas portuguesas. Definimos un conjunto de hipótesis de investigación y para comprobar empíricamente las hipótesis formuladas hemos recurrido a los datos obtenidos mediante la aplicación de un cuestionario postal a 591 organizaciones públicas (ayuntamientos, hospitales, empresas municipales y empresas intermunicipales) y 549 organizaciones privadas (grandes empresas y pequeñas y medianas empresas) portuguesas, con una tasa de respuesta del 31,3%. Los resultados obtenidos indican que el compromiso de la alta dirección, el desarrollo de mapas estratégicos y el establecimiento de relaciones causa-efecto son factores que están asociados con la implementación del CMI.

El cuadro de mando integral, el activity based costing y la activity based management: un estudio empírico de su integración

La presente comunicación tiene como objetivo analizar la complementariedad y la posibilidad de integración entre las herramientas de gestión Cuadro de Mando Integral (CMI), Activity Based Costing (ABC) y Activity Based management (ABM). Para la realización del estudio empírico hemos recurrido a los datos obtenidos mediante la aplicación de un cuestionario postal a 591 organizaciones públicas (ayuntamientos, hospitales, empresas municipales y empresas intermunicipales) y 549 organizaciones privadas (grandes empresas y pequeñas y medianas empresas) portuguesas, con una tasa de respuesta total del 31,3%. Los resultados obtenidos indican que, contrariamente al registrado en las organizaciones públicas, observamos que un número significativo de organizaciones privadas ya utilizaba los sistemas ABC/ABM antes del CMI y que los han integrado (total o parcialmente) o esperan integrar en el CMI.

The tourist potential of the Minho-Lima region (Portugal)

Visions for Global Tourism Industry: Creating and Sustaining Competitive Strategies

El Grado de Conocimiento y Utilización del Cuadro de Mando Integral en los Ayuntamientos Portugueses

La búsqueda de la racionalización en la gestión de los recursos públicos y la necesidad de mejorar la calidad de los servicios prestados, aspectos asociados al modelo de “Nueva Gestión Pública”, han motivado la aplicación en las entidades públicas de conceptos y prácticas desarrollados y utilizados previamente en el ámbito privado. En este sentido, varias entidades públicas y sin ánimo de lucro han manifestado particular interés en la implementación del Cuadro de Mando Integral (CMI). Este trabajo tiene como objetivo proporcionar algunas ideas acerca de la importancia, las características y las necesarias adaptaciones del CMI para su aplicación a organizaciones públicas y sin ánimo de lucro, así como averiguar si los ayuntamientos portugueses conocen y están a adoptar el CMI. En consecuencia, hemos enviado un cuestionario a los 308 ayuntamientos portugueses, con una tasa de respuesta del 32,5%. Los resultados obtenidos permiten concluir que aunque la mayoría de los encuestados conoce el CMI, su utilización en dichas organizaciones es muy reducida.

El Cuadro de Mando Integral como Herramienta de Gestión Estratégica en Pequeñas y Medianas Empresas Portuguesas

Si bien el Cuadro de Mando Integral (CMI) es una valiosa herramienta de gestión ampliamente difundida, lo cierto es que, con carácter general, los ejemplos de éxito en su implementación están asociados a las empresas de gran dimensión. En el entorno actual y en un país como Portugal, en el que el tejido empresarial está integrado mayoritariamente por Pequeñas y Medianas Empresas (PYMES), la importancia económica y social de éstas empresas es innegable. Así, el presente artículo tiene como objetivo proporcionar algunas ideas acerca de qué factores influyen en la aplicación del CMI en las PYMES, qué ventajas o inconvenientes proporciona su empleo, qué perspectivas son las más adecuadas, qué caracterizan a las empresas que lo adoptan, cuál el grado conocimiento y utilización en PYMES portuguesas, así como qué causas de abandono o no implantación se identifican. Para averiguar si dichas organizaciones conocen y están a adoptar el CMI, hemos enviado un cuestionario a 161 PYMES portuguesas, con una tasa de respuesta del 29,8%. Los resultados obtenidos permiten concluir que aunque la mayoría de los encuestados conoce el CMI, su utilización en dichas organizaciones es muy reducida.