Experiments and Archives in the Expanded Field

All This Stuff: Archiving the Artist explores the documentation of the creative process. From their different viewpoints, fifteen leading artists, archivists and art historians reflect on the ways that artists and archivists deal with all this stuff , and how artists manage and relate to their own archives. This is a timely and important book, based on work initiated by the Art Archives Committee of ARLIS, the Art Libraries Society of the UK and Ireland. The book addresses issues from the perspectives of the archivist as well as those of the artist. At a time when more members of the library profession are being asked to manage artists archives, it is important to address the challenges associated with the special nature of this material. All This Stuff: Archiving the Artist provides artists and researchers valuable insights into the archival process, addressing questions such as what material should artists be keeping? What will happen to their material after it has been accepted by an archive? It also explores how an archivist or researcher can approach an artist s archive in a non-traditional way. The experiences described by the different contributors offer a practical understanding of the challenges facing researchers working with artists archives, and will help to raise awareness among artists of the longer-term value of their archival material, and the unpredictable ways in which it may be recontextualised, explored and interpreted in the future.

Service Quality in Arts Events: Operations Management Strategies for Effective Delivery

Recent debate on the quality of arts events has concentrated on the requirement to deliver against a complex range of political, social, and cultural criteria with an emphasis on the external partnerships that are forged. Yet those aspects of quality over which event organizers have more direct control have been accorded minor examination. The authors believe that operational effectiveness is key to service quality in the cultural context, and seek to demonstrate that a balanced consideration of both process and product is vital to fully deliver quality arts events. This article identifies areas of emergent research and practice and focuses on issues in the front-of-house environment where the breakdown of service quality is a real concern, using the experience of one UK not-for-profit arts organization as a case study to illustrate potential management responses.