Secure & Trusted Communication in Emergency Situations

In this paper we propose SETS, a protocol with main aim to provide secure and private communication during emergency situations. SETS achieves security of the exchanged information, attack resilience and user's privacy. In addition, SETS can be easily adapted for mobile devices, since field experimental results show the effectiveness of the protocol on actual smart-phone platforms.

A Social Networking Strategy for Improving Knowledge Management and Communication in the Travel Industry

In today’s technology-driven marketplace, the adoption and management of corporate and customer-facing Social Networking Sites (SNs) is often viewed as a key success factor for Travel Industry (TI) organisations. Knowledge management and the sharing of expertise and experiences through communication between internal and external stakeholders via social networks is an activity which TI organisations are aiming to exploit in order to improve the open sharing, retrieval, organisation and leveraging of knowledge. Through a study of currently-available literature relating to social networking adoption within the TI and a case study analysis of corporate social networking practices at three multi-national TI organisations (British Airways, Thomas Cook and Marriott Hotels), it may be observed that correlations exist between the development of social networking and the processes TI organisations now use to manage knowledge. We explore how these companies are currently utilizing SNs to improve knowledge management practices inside and outside of their organisational boundaries. From our analysis, lessons may emerge as to how TI companies are gaining competitive advantage through the use of social networking; a proposed strategy is identified to determine how TI organisations may make best use of social networks.

Engaging with the public in public engagement with research

Though there is now growing commitment to publicly engaged research, the role and definition of the public in such processes is wide-ranging, contested, and often rather vague. This article addresses this problem by showing that, although there is no single agreed upon theory or way of being public, it is still possible and very important to develop clear, public-centric, understandings of engaged research practice. The article introduces a multi-dimensional framework based on the theoretical literature on the ‘public’, and demonstrates – in the context of a recent engaged research project – how it possible to conceptualise, design and evaluate context-specific formations of the public. Starting from an understanding of publics as mediated and dynamic entities, the article seeks to illuminate some of the choices that researchers face and how the framework can help them navigate these. This article is for all those interested in what it means to address, support and account for an engaged public in contemporary settings.