Opinion and generic question answering systems: a performance analysis

The importance of the new textual genres such as blogs or forum entries is growing in parallel with the evolution of the Social Web. This paper presents two corpora of blog posts in English and in Spanish, annotated according to the EmotiBlog annotation scheme. Furthermore, we created 20 factual and opinionated questions for each language and also the Gold Standard for their answers in the corpus. The purpose of our work is to study the challenges involved in a mixed fact and opinion question answering setting by comparing the performance of two Question Answering (QA) systems as far as mixed opinion and factual setting is concerned. The first one is open domain, while the second one is opinion-oriented. We evaluate separately the two systems in both languages and propose possible solutions to improve QA systems that have to process mixed questions.

Enhancing QA systems with complex temporal question processing capabilities

This paper presents a multilayered architecture that enhances the capabilities of current QA systems and allows different types of complex questions or queries to be processed. The answers to these questions need to be gathered from factual information scattered throughout different documents. Specifically, we designed a specialized layer to process the different types of temporal questions. Complex temporal questions are first decomposed into simple questions, according to the temporal relations expressed in the original question. In the same way, the answers to the resulting simple questions are recomposed, fulfilling the temporal restrictions of the original complex question. A novel aspect of this approach resides in the decomposition which uses a minimal quantity of resources, with the final aim of obtaining a portable platform that is easily extensible to other languages. In this paper we also present a methodology for evaluation of the decomposition of the questions as well as the ability of the implemented temporal layer to perform at a multilingual level. The temporal layer was first performed for English, then evaluated and compared with: a) a general purpose QA system (F-measure 65.47% for QA plus English temporal layer vs. 38.01% for the general QA system), and b) a well-known QA system. Much better results were obtained for temporal questions with the multilayered system. This system was therefore extended to Spanish and very good results were again obtained in the evaluation (F-measure 40.36% for QA plus Spanish temporal layer vs. 22.94% for the general QA system).

A comparative study of open domain and opinion question answering systems for factual and opinionated queries

The development of the Web 2.0 led to the birth of new textual genres such as blogs, reviews or forum entries. The increasing number of such texts and the highly diverse topics they discuss make blogs a rich source for analysis. This paper presents a comparative study on open domain and opinion QA systems. A collection of opinion and mixed fact-opinion questions in English is defined and two Question Answering systems are employed to retrieve the answers to these queries. The first one is generic, while the second is specific for emotions. We comparatively evaluate and analyze the systems’ results, concluding that opinion Question Answering requires the use of specific resources and methods.

Splitting complex temporal questions for question answering systems

This paper presents a multi-layered Question Answering (Q.A.) architecture suitable for enhancing current Q.A. capabilities with the possibility of processing complex questions. That is, questions whose answer needs to be gathered from pieces of factual information scattered in different documents. Specifically, we have designed a layer oriented to process the different types of temporal questions. Complex temporal questions are first decomposed into simpler ones, according to the temporal relationships expressed in the original question. In the same way, the answers of each simple question are re-composed, fulfilling the temporal restrictions of the original complex question. Using this architecture, a Temporal Q.A. system has been developed. In this paper, we focus on explaining the first part of the process: the decomposition of the complex questions. Furthermore, it has been evaluated with the TERQAS question corpus of 112 temporal questions. For the task of question splitting our system has performed, in terms of precision and recall, 85% and 71%, respectively.

Going beyond traditional QA systems: challenges and keys in opinion question answering

The treatment of factual data has been widely studied in different areas of Natural Language Processing (NLP). However, processing subjective information still poses important challenges. This paper presents research aimed at assessing techniques that have been suggested as appropriate in the context of subjective - Opinion Question Answering (OQA). We evaluate the performance of an OQA with these new components and propose methods to optimally tackle the issues encountered. We assess the impact of including additional resources and processes with the purpose of improving the system performance on two distinct blog datasets. The improvements obtained for the different combination of tools are statistically significant. We thus conclude that the proposed approach is adequate for the OQA task, offering a good strategy to deal with opinionated questions.

Architecture of a multi-modal dialogue system oriented to multilingual question-answering

In this paper, a proposal of a multi-modal dialogue system oriented to multilingual question-answering is presented. This system includes the following ways of access: voice, text, avatar, gestures and signs language. The proposal is oriented to the question-answering task as a user interaction mechanism. The proposal here presented is in the first stages of its development phase and the architecture is presented for the first time on the base of the experiences in question-answering and dialogues previously developed. The main objective of this research work is the development of a solid platform that will permit the modular integration of the proposed architecture.

Question answering and multi-search engines in geo-temporal information retrieval

In this paper we present a complete system for the treatment of both geographical and temporal dimensions in text and its application to information retrieval. This system has been evaluated in both the GeoTime task of the 8th and 9th NTCIR workshop in the years 2010 and 2011 respectively, making it possible to compare the system to contemporary approaches to the topic. In order to participate in this task we have added the temporal dimension to our GIR system. The system proposed here has a modular architecture in order to add or modify features. In the development of this system, we have followed a QA-based approach as well as multi-search engines to improve the system performance.

Enrichment of the Phenotypic and Genotypic Data Warehouse analysis using Question Answering systems to facilitate the decision making process in cereal breeding programs

Currently there are an overwhelming number of scientific publications in Life Sciences, especially in Genetics and Biotechnology. This huge amount of information is structured in corporate Data Warehouses (DW) or in Biological Databases (e.g. UniProt, RCSB Protein Data Bank, CEREALAB or GenBank), whose main drawback is its cost of updating that makes it obsolete easily. However, these Databases are the main tool for enterprises when they want to update their internal information, for example when a plant breeder enterprise needs to enrich its genetic information (internal structured Database) with recently discovered genes related to specific phenotypic traits (external unstructured data) in order to choose the desired parentals for breeding programs. In this paper, we propose to complement the internal information with external data from the Web using Question Answering (QA) techniques. We go a step further by providing a complete framework for integrating unstructured and structured information by combining traditional Databases and DW architectures with QA systems. The great advantage of our framework is that decision makers can compare instantaneously internal data with external data from competitors, thereby allowing taking quick strategic decisions based on richer data.