Research on Behavioral Integrity: A Promising Construct for Positive Organizational Scholarship

Behavioral integrity (BI) is the perception that another person, group, or entity lives by his word—delivers on promises and enacts the same values he espouses. This construct is more basic than trust or justice, and is typically measured as the perceived pattern of alignment between words and deeds. Empirical studies have shown it to have powerful positive consequences for the attitudes and performance of followers, managers, and organizations, and also that BI moderates the impact of other leader behaviors on these outcomes. Only a few studies have examined antecedents, and fewer still have examined moderated antecedents. Although initial terrain has been sketched out by early studies, there is much yet to learn about the workings of this high-potential construct.

Positive Identity Construction: Insights from Classical and Contemporary Theoretical Perspectives

This chapter develops a more comprehensive theory of positive identity construction by explicating proposed mechanisms for constructing and sustaining positive individual identities. The chapter offers a broad, illustrative sampling of mechanisms for positive identity construction that are grounded in various theoretical traditions within identity scholarship. Four classical theories of identity—social identity theory, identity theory, narrative-as-identity, and identity work—offer perspectives on the impetus and mechanisms for positive identity construction. The Dutton et al. (2010) typology of positive identity is revisited to highlight those sources of positivity that each classical theory explains how to enhance. As a next step in research, positive organizational scholarship (POS) scholars and identity scholars are encouraged to examine the conditions under which increasing the positivity of an identity is associated with generative social outcomes (e.g., engaging in prosocial practices, being invested in others’ positive identity development, and deepening mutual understanding of the complex, multifaceted nature of identity).

Navigating the Self in Diverse Work Contexts

Navigating the self is critical for working in a diverse world, in which different identities interact in social space. This chapter presents five theoretical perspectives on how individuals navigate the self in diverse organizational contexts—social identity, critical identity, (role) identity, narrative-as-identity, and identity work. We review these five prominent theoretical perspectives on identity processes in diverse contexts to explicate various ways in which individuals actively participate in the co-construction of their identities in diverse contexts. As a next step in research, identity, diversity, and relationship scholars are encouraged to inquire into the generativity of proposed tactics for navigating the self in order to identify pathways for cultivating more positive identities in diverse work settings. The examination of positive relational identities is considered a promising path for further inquiry in this domain.

Branding Hotels

[Excerpt] The hotel business has become a business of brands. Price Waterhouse Coopers estimates that there are over 300 hotel brands today with no one brand dominating the market. Every major brand management issue (brand extensions, global brand expansion, re-branding, un-branding, co-branding, brand portfolio development, brand acquisitions, new brand development, etc.) is being explored. An understanding of the competitive context and intra-and inter-brand dynamics will help owners, operators, asset managers, suppliers and litigators, as well as new entrants into the business make better and more informed brand management decisions.