Le rapport au travail en collaboration du personnel enseignant d'écoles secondaires du Québec

Cette recherche a pour but de connaitre le rapport au travail en collaboration du personnel enseignant d'écoles secondaires du Québec. Ce rapport comporte deux dimensions, à savoir les représentations dont les dispositions à collaborer et les pratiques de collaboration. La recension des écrits soulève quatre types d'éléments qui sont mis en cause dans le travail en collaboration chez le personnel enseignant : des facteurs de contexte, entre autres, la réforme de l'éducation au Québec (1997-1998), les représentations du personnel enseignant au regard du travail en collaboration, des représentations au regard des pratiques d'enseignement, l'identité professionnelle des enseignantes et enseignants. Sur le plan méthodologique, cette étude s'inscrit dans le paradigme compréhensif, interprétatif. La cueillette des informations, par entrevues semi-structurées, a été réalisée auprès de trente-cinq enseignantes et enseignants issus de trois écoles de tailles différentes en 2006 et en 2007. Les résultats révèlent qu'une forte proportion du personnel interrogé montre des dispositions positives ou plutôt positives à la collaboration. Par ailleurs, un peu plus des trois quarts des participantes et participants ont des pratiques de collaboration très développées ou développées. Quant au rapport à la collaboration, une majorité des participantes et participants présente un rapport positif ou plutôt positif. Les résultats de notre recherche ont permis d'identifier quatre types de collaboratrices et de collaborateurs : la personne solitaire et individualiste, la collaboratrice ou le collaborateur occasionnel, la collaboratrice ou le collaborateur sélectif, la collaboratrice ou le collaborateur engagé. Plusieurs facteurs conditionnent le travail en collaboration et ils se regroupent en quatre catégories : les facteurs personnels, la relation, la production, la dimension organisationnelle et contextuelle. Les résultats de cette recherche contribuent à mieux connaître le rapport au travail en collaboration du personnel enseignant ainsi que ce qui influence la dynamique de collaboration.

Social media to support collaboration in the product life cycle of SMEs

Abstract : The use of social media tools to support small and medium-sized enterprises (SME) to support their business activities throughout the product life cycle (PLC) phases represents an interesting opportunity. SMEs operate in very competitive environments, and face significant challenges primarily caused by their size disadvantage. By nature, social media tools and platforms can enable them to overcome some of these challenges, as they are often very inexpensive, familiar and easy to use, allowing them to reach large audiences they would not be able to reach with traditional and expensive marketing initiatives. To provide solutions to this problem, this research identified three main objectives. The first objective was to draw a picture of the existing academic literature on the use of social media tools in the PLC context to better understand how these tools were studied and used in businesses, and for what purpose. Second, this research aimed at understanding how SMEs actually use social media tools to support their different business activities to identify the gap between academic research and actual business practices. Finally, based on the findings highlighted from the previous objectives, this research aimed at developing theory on this topic by proposing a conceptual framework of customer engagement enabled by social media. The conceptual framework aimed at answering general questions that emerged from the initial two objectives: Why do some SMEs use social media to support customer engagement, while others do not? Why do firms use different social media tools to support their customer engagement initiatives? Why does the scope of customer engagement initiatives (i.e., across different PLC phases) vary between SMEs? What are the potential outcomes of conducting customer engagement initiatives for the organizing firms? In order to achieve these research objectives, the methodology employed for this research is threefold. First, a systematic literature review was performed in order to properly understand how the use of social media tools in the PLC context had been studied. The final results consisted of 78 academic articles which were analyzed based on their bibliometric information and their content. Second, in order to draw the contrast between the academic publications and managerial reality of SMEs, six semi-structured interviews were conducted to understand how these firms actually use social media to support different activities in each of the PLC phases. Third, five additional semi-structured interviews were performed to gather a deeper understanding of this phenomenon and generate theory to support the proposed conceptual framework. The conceptual framework focuses on the degree of customer engagement, which is comprised of the scope (PLC phases) of customer engagement and the technology (social media tools) employed to support these initiatives. Two sets of antecedents were examined, firm motivators and firm impediments, as they could both potentially affect the scope and the social media tools used to support customer engagement initiatives. Finally, potential customer engagement outcomes for SMEs developing these initiatives were also examined. The semi-structured interviews lasted approximately 25-35 minutes, and were performed using an interview grid consisting of 24 open-ended questions. The interview grid was developed based on the findings of the systematic literature review, and this qualitative approach allowed for a rich understanding of the interviewed SMEs’ use of social media tools to support and engage customers in their different PLC activities. The main results highlighted by this project demonstrate that this field is relatively recent and sees constant increase in research interest since 2008. However, most of the academic research focuses on the use of social media tools to support innovation activities during the new product development process, while the interviewed firms almost exclusively used the tools to engage customers in the later phases of the PLC, primarily for promotion, customer service support, and business development activities. Interestingly, the interviewed firms highlighted several benefits of using social media tools to engage customers, some of which could help them overcome certain size disadvantages previously mentioned. These firms are in need of further guidelines to properly implement such initiatives and reap the expected benefits. Results suggest that SMEs are far behind both large companies and academic research in their use of social media to engage customers in different business activities. The proposed conceptual framework serves as a great tool to better understand their reality and eventually better support them in their social media and customer engagement efforts. However, this framework needs to be further developed and improved. This research project provides a 360-degree view of the phenomenon of the use of social media to support customer engagement for SMEs, by providing both a thorough systematic review of the academic research and an understanding of the managerial reality of SMEs behind this phenomenon. From this analysis, a conceptual framework is then proposed and serves as a stepping stone for future researchers who are interested in developing theory in this field.

Les pratiques de collaboration entre l'enseignant et l'orthopédagogue dans un contexte d'implantation du modèle Réponse à l'intervention

Depuis 2010, le modèle Réponse à l'intervention (RàI) est de plus en plus prescrit dans les cadres de référence en orthopédagogie des commissions scolaires du Québec (Boudreau et Allard, 2015). D'abord, pour identifier les élèves susceptibles de présenter un trouble d'apprentissage et, parallèlement, pour organiser des services adaptés aux besoins des élèves en difficulté d'apprentissage incluant ceux intégrés à la classe ordinaire. Ce modèle, validé par la recherche s’opérationnalise, entre autres, par l'approche résolution de problème et celle par protocole standardisé (Fuchs et Fuchs, 2007; Marshall, 2010). Ces approches permettent de préciser la pratique pédagogique et orthopédagogique en déterminant puis hiérarchisant les modalités d'intervention et d'évaluation auprès des élèves ciblés en intensification. Or, ce modèle ne définit pas, à l’heure actuelle, la structure collaborative devant être déployée entre l’orthopédagogue et l’enseignant, deux acteurs importants impliqués dans ce modèle d’identification des troubles d'apprentissage (Barnes et Harlacher, 2008), ce qui nous amène à nous intéresser aux pratiques de collaboration entre l'enseignant et l'orthopédagogue dans un contexte d'implantation du modèle RàI. Dans le cadre de ce mémoire, nous visons ainsi à mieux documenter et définir les pratiques de collaboration entre l'enseignant et l'orthopédagogue dans un tel contexte. Pour ce faire, des entretiens semi-dirigés ont été menés afin d'identifier les pratiques de collaboration utilisées, et dégager celles considérées comme exclusives, communes ou conflictuelles. Au total, 30 thèmes ont été identifiés et 85 pratiques sont réparties dans les différents niveaux du modèle RàI.

What is Crossing the Virtual Window? Collaboration in Virtual Team Teaching

Virtual Team Teaching (VTT) is a form of collaborative teaching and learning at the college level that involves two teachers with their respective classes working together in real time from two distant classrooms. This paper looks at collaboration that occurs during VTT practice in order to examine factors that support and inhibit collaboration. It is aimed at teachers, administrators, technical support, and pedagogical advisors concerned with collaborative practices at the college level. What kind of affordances does Virtual Team Teaching provide for teachers and students in terms of collaboration? 1) How do teachers collaborate to build the activities and content for a VTT session? 2) What are some of the outcomes of this collaboration between these teachers? 3) How do students collaborate across the two classrooms? 4) What are some outcomes of this collaboration between students? And 5) Does the teachers’ collaborative effort impact the students’ collaboration, and vice versa?

Effect of haptic guidance and error amplification robotic training interventions on the immediate improvement of timing among individuals that had a stroke

Abstract : Many individuals that had a stroke have motor impairments such as timing deficits that hinder their ability to complete daily activities like getting dressed. Robotic rehabilitation is an increasingly popular therapeutic avenue in order to improve motor recovery among this population. Yet, most studies have focused on improving the spatial aspect of movement (e.g. reaching), and not the temporal one (e.g. timing). Hence, the main aim of this study was to compare two types of robotic rehabilitation on the immediate improvement of timing accuracy: haptic guidance (HG), which consists of guiding the person to make the correct movement, and thus decreasing his or her movement errors, and error amplification (EA), which consists of increasing the person’s movement errors. The secondary objective consisted of exploring whether the side of the stroke lesion had an effect on timing accuracy following HG and EA training. Thirty-four persons that had a stroke (average age 67 ± 7 years) participated in a single training session of a timing-based task (simulated pinball-like task), where they had to activate a robot at the correct moment to successfully hit targets that were presented a random on a computer screen. Participants were randomly divided into two groups, receiving either HG or EA. During the same session, a baseline phase and a retention phase were given before and after each training, and these phases were compared in order to evaluate and compare the immediate impact of HG and EA on movement timing accuracy. The results showed that HG helped improve the immediate timing accuracy (p=0.03), but not EA (p=0.45). After comparing both trainings, HG was revealed to be superior to EA at improving timing (p=0.04). Furthermore, a significant correlation was found between the side of stroke lesion and the change in timing accuracy following EA (r[subscript pb]=0.7, p=0.001), but not HG (r[subscript pb]=0.18, p=0.24). In other words, a deterioration in timing accuracy was found for participants with a lesion in the left hemisphere that had trained with EA. On the other hand, for the participants having a right-sided stroke lesion, an improvement in timing accuracy was noted following EA. In sum, it seems that HG helps improve the immediate timing accuracy for individuals that had a stroke. Still, the side of the stroke lesion seems to play a part in the participants’ response to training. This remains to be further explored, in addition to the impact of providing more training sessions in order to assess any long-term benefits of HG or EA.

Rôle de la collaboration famille-école dans la relation entre les caractéristiques sociodémographiques des familles et les difficultés de comportement des enfants de maternelle

Résumé : Les enfants de maternelle dont la préparation scolaire est limitée risquent de présenter des difficultés comportementales nuisibles à leur adaptation ultérieure. L’implication des parents à l’école, plus précisément la collaboration famille-école (CFE), peut représenter un facteur de protection favorisant l’adaptation de l’enfant tout au long de son parcours scolaire. Les écrits scientifiques suggèrent que la CFE jouerait un rôle important dans l’explication des difficultés de comportement, surtout auprès des enfants provenant de familles défavorisées. Cette étude porte sur le rôle de la CFE dans l’explication des difficultés de comportement intériorisé et extériorisé des enfants de maternelle qui présentaient des lacunes sur le plan de leur préparation scolaire. Les analyses de régression linéaire montrent que pour l’ensemble des familles de l’échantillon (n=47), plus il y a de communication entre le parent et l’enseignant, plus il y a présence de comportements extériorisés et intériorisés. Par contre, la CFE modère la relation entre un indice d’adversité constitué du cumul de cinq facteurs de risque sociodémographiques et les difficultés de comportement intériorisé. Ainsi, chez les familles défavorisées, une communication plus fréquente est associée à moins de comportements de type intériorisé.