Guest reputation indexes to analyze hotel’s online reputation using data extracted from OTAs

Nowadays many travelers use online travel agency (OTAs) to book flights, hotel rooms, rent-a-cars, cruises or entire vacation packages. Usually OTAs allow their users to give scores and to write reviews about what was used. Each OTA defines the terms and conditions for guest rating or review score and hoteliers are giving increasing importance to the scores and reviews their guests do in OTAs. This paper proposes two guest reputation index to help hoteliers to monitorize their presence in OTAs. The Aggregated Guest Reputation Index (AGRI), which shows the positioning of a hotel in different OTAs and it is calculated from the scores obtained by the hotels in those OTAs. Another one, the Semantic Guest Reputation Index (SGRI), which incorporates the social reputation of a hotel and that can be visualized through the development of word clouds or tag clouds. Examples of usage of these indexes are given with data extracted from 5-stars hotels in the Algarve, south region of Portugal, that are available on Booking and Expedia.

Atlantic Area Eunis Habitats. Adding new habitat types from European Atlantic coast to the EUNIS Habitat Classification

Marine protection has been emphasized through global and European conventions which highlighted the need for the establishment of special areas of conservation. Classification and habitat mapping have been developed to enhance the assessment of marine environment and improve spatial and strategic planning of human activities and to help on the implementation of ecosystem based management. European Nature information System (EUNIS) is a comprehensive habitat classification system to facilitate the harmonised description and collection of habitat and biotopes that has been developed by the European Environment Agency (EEA) in collaboration with experts from institutions throughout Europe.

Biomares, a LIFE project to restore and manage the biodiversity of Prof. Luiz Saldanha Marine Park

The Marine Park Prof. Luiz Saldanha, in the coast of Arrabida, is the first marine park in continental Portugal. This area is a Nature 2000 site and is considered to be a hotspot for European marine biodiversity. In 2005, the management plan of the park was implemented, ending several habitat menaces, thereby allowing an application to the LIFE-NATURE Programme. The LIFE-BIOMARES project aimed at the restoration and management of the biodiversity of the marine park through several actions. The restoration of the seagrass prairies that were completely destroyed by fishing activities and recreational boating, was one of the most challenging. It included the transplanting of seagrasses from donor populations and the germination of seagrass seeds for posterior plantation to maintain genetic diversity in the transplanted area. One of the most popular actions was the implementation of environmental friendly moorings to integrate recreational use of the area with environmental protection. Several dissemination and environmental education actions concerning the marine park and the project took place and contributed to the public increase of the park acceptance. The seabed habitats were mapped along the park and a surrounding area to 100 m depth in order to create a habitat cartography of the park and to help locate alternative fishing zones. Biodiversity assessments for macrofauna revealed seasonal variations and an effect of the protection status. Preliminary results are presented and show that the marine park regulations are having a positive effect on biodiversity conservation and sustainable fisheries, thereby showing that these kind of conservation projects are important to disseminate coastal conservation best practices. The Biomares project is a model project that can be followed in the implementation of marine reserves and the establishment of the Natura 2000 marine network.