Os ERP's (Enterprise Resource Planning) como soluções integradas para a indústria da hotelaria e turismo

O objetivo desta comunicação consiste em fazer uma abordagem genérica nos sistemas de informação e à tecnologia de suporte no âmbito da gestão das organizações ligadas à Cadeia de Valor do Turismo e Hotelaria. Pretende-se ainda refletir sobre as conclusões de um estudo efetuado pelos autores à utilização de Sistemas do tipo ERP (Enterprise Resource Planning) nas unidades hoteleiras.

Vantagens, limitações e soluções na utilização de sistemas ERP (Enterprise Resource Planning): um estudo de caso na indústria hoteleira

Tese de dout., Ciências Económicas e Empresariais, Faculdade de Economia, Univ. do Algarve, 2012

IP/optical integration in access network infrastructures: key issues on resource provisioning

This thesis contributes to the advancement of Fiber-Wireless (FiWi) access technologies, through the development of algorithms for resource allocation and energy efficient routing. FiWi access networks use both optical and wireless/cellular technologies to provide high bandwidth and ubiquity, required by users and current high demanding services. FiWi access technologies are divided in two parts. In one of the parts, fiber is brought from the central office to near the users, while in the other part wireless routers or base stations take over and provide Internet access to users. Many technologies can be used at both the optical and wireless parts, which lead to different integration and optimization problems to be solved. In this thesis, the focus will be on FiWi access networks that use a passive optical network at the optical section and a wireless mesh network at the wireless section. In such networks, two important aspects that influence network performance are: allocation of resources and traffic routing throughout the mesh section. In this thesis, both problems are addressed. A fair bandwidth allocation algorithm is developed, which provides fairness in terms of bandwidth and in terms of experienced delays among all users. As for routing, an energy efficient routing algorithm is proposed that optimizes sleeping and productive periods throughout the wireless and optical sections. To develop the stated algorithms, game theory and networks formation theory were used. These are powerful mathematical tools that can be used to solve problems involving agents with conflicting interests. Since, usually, these tools are not common knowledge, a brief survey on game theory and network formation theory is provided to explain the concepts that are used throughout the thesis. As such, this thesis also serves as a showcase on the use of game theory and network formation theory to develop new algorithms.