MixKMeans: Clustering Question-Answer Archives

Community-driven Question Answering (CQA) systems that crowdsource experiential information in the form of questions and answers and have accumulated valuable reusable knowledge. Clustering of QA datasets from CQA systems provides a means of organizing the content to ease tasks such as manual curation and tagging. In this paper, we present a clustering method that exploits the two-part question-answer structure in QA datasets to improve clustering quality. Our method, {\it MixKMeans}, composes question and answer space similarities in a way that the space on which the match is higher is allowed to dominate. This construction is motivated by our observation that semantic similarity between question-answer data (QAs) could get localized in either space. We empirically evaluate our method on a variety of real-world labeled datasets. Our results indicate that our method significantly outperforms state-of-the-art clustering methods for the task of clustering question-answer archives.