Towards a Model of Information Systems User Competency

The ability to utilize information systems (IS) effectively is becoming a necessity for business professionals. However, individuals differ in their abilities to use IS effectively, with some achieving exceptional performance in IS use and others being unable to do so. Therefore, developing a set of skills and attributes to achieve IS user competency, or the ability to realize the fullest potential and the greatest performance from IS use, is important. Various constructs have been identified in the literature to describe IS users with regard to their intentions to use IS and their frequency of IS usage, but studies to describe the relevant characteristics associated with highly competent IS users, or those who have achieved IS user competency, are lacking. This research develops a model of IS user competency by using the Repertory Grid Technique to identify a broad set of characteristics of highly competent IS users. A qualitative analysis was carried out to identify categories and sub-categories of these characteristics. Then, based on the findings, a subset of the model of IS user competency focusing on the IS-specific factors – domain knowledge of and skills in IS, willingness to try and to explore IS, and perception of IS value – was developed and validated using the survey approach. The survey findings suggest that all three factors are relevant and important to IS user competency, with willingness to try and to explore IS being the most significant factor. This research generates a rich set of factors explaining IS user competency, such as perception of IS value. The results not only highlight characteristics that can be fostered in IS users to improve their performance with IS use, but also present research opportunities for IS training and potential hiring criteria for IS users in organizations.

The Use of the Library Catalogue by Undergraduate Students in Niger Delta University Library

This study investigated the use of library catalogue in Niger Delta University library. The study employed descriptive research method and questionnaire as a research instrument to generate the data. The analysis revealed that 168 (51 percent) of the users were not aware of library catalogue, and 160 (54 percent) had never used the catalogue. The study also showed that 209 (71.7 percent) encountered difficulties in using the catalogue because of lack of proper education and, as a result, 202 (68.7 percent) of the users resolved to used browsing/reading through the shelves method to locate books. The analysis also revealed that 202 (68.7 percent) of users indicated that proper user education was a means to easy catalogue use in the library. Recommendations were made to improve effective catalogue use, including user education, regular orientation programme, and preparation of guidelines on use of the library catalogue.

Theses, Projects, and Africana Materials Management in Nigerian Academic Libraries: The Case of Hezekiah Oluwasanmi Library

This is a survey of the procurement, organization and use of unpublished projects, theses, and Africana mateials in Hezekiah Oluwasanmi Library, Obafemi Awolowo University, Ile-Ife, Nigeria. The Africana section conserves knowledge, preserves cultural heritage, provides information, and supports education and research. This paper the location, mode of processing, circulation, and terms of availability of these materials. Recommendations are made on how to manage Africana materials in academic libraries where they constitute a vital component of collections.