1 resultado para Customer satisfaction
em DigitalCommons@University of Nebraska - Lincoln
Filtro por publicador
- ABACUS. Repositorio de Producción Científica - Universidad Europea (1)
- Academic Archive On-line (Mid Sweden University; Sweden) (2)
- Acceda, el repositorio institucional de la Universidad de Las Palmas de Gran Canaria. España (1)
- AMS Tesi di Dottorato - Alm@DL - Università di Bologna (3)
- AMS Tesi di Laurea - Alm@DL - Università di Bologna (1)
- Andina Digital - Repositorio UASB-Digital - Universidade Andina Simón Bolívar (1)
- Aston University Research Archive (36)
- B-Digital - Universidade Fernando Pessoa - Portugal (1)
- Biblioteca Digital da Produção Intelectual da Universidade de São Paulo (1)
- Biblioteca Digital da Produção Intelectual da Universidade de São Paulo (BDPI/USP) (11)
- BORIS: Bern Open Repository and Information System - Berna - Suiça (3)
- Brock University, Canada (16)
- CentAUR: Central Archive University of Reading - UK (32)
- CiencIPCA - Instituto Politécnico do Cávado e do Ave, Portugal (7)
- Cochin University of Science & Technology (CUSAT), India (13)
- Consorci de Serveis Universitaris de Catalunya (CSUC), Spain (30)
- Cor-Ciencia - Acuerdo de Bibliotecas Universitarias de Córdoba (ABUC), Argentina (1)
- Corvinus Research Archive - The institutional repository for the Corvinus University of Budapest (4)
- Dalarna University College Electronic Archive (1)
- Digital Commons - Michigan Tech (1)
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- FUNDAJ - Fundação Joaquim Nabuco (1)
- Gallica, Bibliotheque Numerique - Bibliothèque nationale de France (French National Library) (BnF), France (1)
- Galway Mayo Institute of Technology, Ireland (2)
- Institute of Public Health in Ireland, Ireland (3)
- Instituto Politécnico de Bragança (1)
- Instituto Politécnico do Porto, Portugal (33)
- Iowa Publications Online (IPO) - State Library, State of Iowa (Iowa), United States (54)
- Lume - Repositório Digital da Universidade Federal do Rio Grande do Sul (3)
- Martin Luther Universitat Halle Wittenberg, Germany (1)
- Ministerio de Cultura, Spain (10)
- National Center for Biotechnology Information - NCBI (1)
- Nottingham eTheses (3)
- Portal do Conhecimento - Ministerio do Ensino Superior Ciencia e Inovacao, Cape Verde (2)
- RCAAP - Repositório Científico de Acesso Aberto de Portugal (1)
- RDBU - Repositório Digital da Biblioteca da Unisinos (1)
- ReCiL - Repositório Científico Lusófona - Grupo Lusófona, Portugal (2)
- Repositório Científico da Universidade de Évora - Portugal (3)
- Repositório Científico do Instituto Politécnico de Lisboa - Portugal (8)
- Repositório da Escola Nacional de Administração Pública (ENAP) (1)
- Repositório da Produção Científica e Intelectual da Unicamp (3)
- Repositório digital da Fundação Getúlio Vargas - FGV (15)
- Repositório do Centro Hospitalar de Lisboa Central, EPE - Centro Hospitalar de Lisboa Central, EPE, Portugal (1)
- Repositório Institucional da Universidade de Aveiro - Portugal (2)
- Repositório Institucional UNESP - Universidade Estadual Paulista "Julio de Mesquita Filho" (17)
- Repositorio Institucional Universidad Católica de Colombia (1)
- RUN (Repositório da Universidade Nova de Lisboa) - FCT (Faculdade de Cienecias e Technologia), Universidade Nova de Lisboa (UNL), Portugal (38)
- School of Medicine, Washington University, United States (5)
- Scielo Saúde Pública - SP (16)
- Scottish Institute for Research in Economics (SIRE) (SIRE), United Kingdom (2)
- The Scholarly Commons | School of Hotel Administration; Cornell University Research (1)
- Universidad Autónoma de Nuevo León, Mexico (1)
- Universidad de Alicante (1)
- Universidad del Rosario, Colombia (36)
- Universidad Politécnica de Madrid (14)
- Universidade do Minho (15)
- Universidade dos Açores - Portugal (2)
- Universidade Federal do Rio Grande do Norte (UFRN) (25)
- Universidade Metodista de São Paulo (1)
- Universidade Técnica de Lisboa (1)
- Universitat de Girona, Spain (5)
- Universitätsbibliothek Kassel, Universität Kassel, Germany (5)
- Université de Lausanne, Switzerland (80)
- Université de Montréal, Canada (39)
- University of Queensland eSpace - Australia (41)
- University of Southampton, United Kingdom (1)
Resumo:
Academics across the country are having an allergic reaction to the corporate model of operation being adopted by many universities. Terms like branding, collateral materials, budget controls, marketing strategies, and outcomes are causing a panic among faculty who believe that a customer satisfaction approach to higher education is anti-intellectual and that it leads to grade inflation, teaching toward evaluations, and learning as product, not process. Honors programs in particular, often the standard bearers of undergraduate academic standards, are being asked to market themselves not only to the top prospective students, but also to the university administration at large. Honors is frequently the default focus group expected to show the rest of the university programs and departments ‘How it is done,’ or rather, ‘How it is done according to standard.’ By ‘it,’ of course, I mean marketing our curriculum, selling our program, and branding our product.