132 resultados para Københavns universitet.


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Purpose – The aim of this study is to investigate the role of key strategic factors in new service development (NSD). In particular, the role of service development strategy, a formalised development process, integrated development teams and customer co-creation were investigated and the results were compared with managers' beliefs. Design/methodology/approach – The study used a sample of more than 500 service development projects to test a NSD conceptual model. Regression analysis was used to test the relative importance of the key strategic factors, and the results were compared with managers' beliefs. Findings – The results show that managers believe that customer co-creation is most important in order to succeed with NSD. However, contrary to management belief, a service development strategy is the “missing link” in improving NSD performance. In addition, the research highlighted an interaction effect between integrated development teams and customer co-creation, which means that project managers should focus on individual competencies on the development team and how they interact with customers throughout the NSD process. Originality/value – For a long time, NSD has failed to receive the attention it deserves, not just in practice but also in service research. This study shows that the number of new services put on the market and then withdrawn because of low sales remains as high as 43 per cent. This paper contributes knowledge on how to reduce the number of failures in NSD by pointing out the key strategic factors that influence NSD performance.

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Artikeln problematiserar betydelsen av metaforer i samtal om tvärsektoriell samverkan inom offentlig verksamhet. Samtalens syfte var att förhindra att ungdomar anlägger bränder och annan typ av skadegörelse. Vi använder oss av metaforisk textanalys. Resultatet visar att metaforer har olika funktion i parternas samtal. De har en förklarande eller översättande funktion och innebär då en resurs. Men de har även en kamouflerande funktion, vilket innebär att användandet av metaforer inte är helt oproblematiskt.

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Artikeln visar hur både Petrarca och Wordsworth använder sig av kyrkofadern Augustinus' teorier och personliga exempel tagna från hans Bekännelser

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Artikeln jämför de båda engelska poeterna Philip Sidneys och William Wordsworths inställning till den skapande processen, och till språket som kommunikativt medium

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The adoption of new syllabuses in history and social science in the new Swedish curriculum raises questions on the relationship between the two subjects. Social Science and History as school subjects have previously been described as both competing and complementary. The competing aspect has mainly been descibed in terms of citizenship education and the complementary aspect has been described in terms of content, abilities, and temporality. This article discusses how history and social science relate to these four topics in didactic discourse and in the new syllabuses. In the didactic discource both subjects underline the importance of making subject matter useful in life outside school. However, the new syllabuses are very differently formulated in this sense. History is closely connected to citizenship education and describes content, abilities and temporality in such a context. Social Science on the other hand downtunes the traditional role as a subject important for citizenship. Instead, focus is aimed at disciplinary thinking and using knowledge to understand social science methods and theories. This development is seen as very problematic and challenging for a meaningful teaching of Social Science in upper secondary school. In response to this challenge, the author proposes interdisciplinary didactic development, especially in developing "dynamic concepts" within Social Science didactics.