Unfinished Business from Potsdam: Britain, West Germany, and the Oder-Neisse line, 1945-1962

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Business service quality in an e-commerce environment

Yang, Y., Humphreys, P., & McIvor, R. (2006). Business service quality in an e-commerce environment. Supply Chain Management: An International Journal, 11 (3), 195-201. RAE2008

Welsh Water: role model or special case?

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