Competing with CRS-generated information in the airline industry.

For over 20 years, computer reservation systems (CRSs) have been cited as a source of competitive advantage for the airlines that developed them. This paper reviews the developments that have given rise to such advantage, emphasising the use of CRS-generated information as a competitive tool within the airline industry. New evidence is presented suggesting that the control, dissemination and manipulation of CRS data by owning airlines continued to allow them to capitalise on their investment at the expense of competitors during the 1990s.

HERMES - High Efficiency Roads with Rerouteing Methods and Traffic Signal Control.

HERMES is one of the projects in the European ATT Programme. The ATT Programme (or DRIVE II as it is frequently referred to) is an application oriented Community Research and Technological Development Programme that has been conceived and implemented with the objective of contributing to the competitiveness of Europe and to its social and economic cohesion. An important means toward this end is the direct collaboration between different European sector actors: road authorities, fleet operators, road user representatives, industry, and research institutions. DRIVE I has already achieved an important step into this direction. DRIVE II aims at providing a framework that encourages even closer cooperation through large scale international pilot projects that will require common functional and technical specifications for the systems to be implemented at least between the partners directly involved in any project. HERMES is one of the so-called "supporting R&D projects" that provides strategies, algorithms and systems for the pilot applications