JOB SATISFACTION: A QUALITY INDICATOR IN NURSING HUMAN RESOURCE MANAGEMENT

This descriptive study addresses the job satisfaction of nurse managers and clinical nurses working at the Hematology and Hemotherapy Services of a public hospital in Sao Paulo. The study objectives were to identify the factors that caused job satisfaction among nurse managers and clinical nurses, and support the results in the development of indicators to evaluate the quality of nursing human resource management. The components of the study were: autonomy, interaction, professional status, job requirements, organizational norms and remuneration. Participants were 44 nurses. Data were collected using a Job Satisfaction Index (JSI) questionnaire. In conclusion, this study permitted the identification of the clinical nurse group, which was the most satisfied, with a JSI of 10.5; the managerial group scored 10.0. Regarding the satisfaction levels in regards to the current activity, 88.9% of the nurse managers reported feeling satisfied, as did 90.9% of clinical nurses. For both groups, autonomy was the component with the highest level of professional satisfaction.

Job satisfaction among control room operators of electrical systems

Shift workers from control centers of electrical systems are a group that has received little attention in Brazil. This study aimed to compare workers' job satisfaction at five control centers of a Brazilian company electrical system, and according to their job titles. Method: The Organization Satisfaction Index (OSI) questionnaire to assess job satisfaction was used. ANOVA was used to compare OSI means, according to job title and control center. The results showed that there is no difference in job satisfaction among job titles, but a significant difference was found according to the control center. A single organizational culture cannot be applied to several branches. It is required to implement actions that would result in job satisfaction improvements among workers of all studied control rooms centers. The high level of education of operators working in all centers might have contributed to the similar values of perceived satisfaction among distinct job titles.

Job satisfaction and discrepancies between social and biological timing

The discrepancies between social and biological timing are reflected in shift workers' well-being. The aim of this study was to verify the association between job satisfaction and chronotype among day and night nursing personnel. Several variables, including seniority at the hospital and, in the same shift, sleep duration, quality of sleep, sleepiness and willingness to change sleep timing were also analyzed. Chronotype was calculated by using the morningness-eveningness questionnaire. We studied 514 nursing professionals from a public university hospital. Among the day workers, the higher the morningness, the more the workers were satisfied with their job. In contrast, among night workers, job satisfaction was associated with sleep quality and seniority at the hospital but not with chronotype. Our results suggest that an agreement between work schedule and chronotype may help to increase job satisfaction among diurnal workers.

Voice disorders related to job stress in teaching: a case-control study

This case-control study aimed to test the association between voice disorders and job stress among public schoolteachers in Sao Paulo, Brazil. The groups consisted of teachers with (n = 165) and without (n = 105) voice-related complaints. Both groups answered the questionnaires Conditions of Vocal Production and Job Stress Scale. Analysis of cases and controls showed comparable samples, differing only by vocal symptoms. There was a statistically significant difference between cases and controls in relation to job stress involving high strain (OR = 2.1;95%CI: 1.1-3.9), which places high demands combined with low job control. High strain in cases in this study represents the highest risk of physical and mental disorders for teachers. Loss of voice prevents teachers from continuing in their professional role, eliminates their professional identity, and jeopardizes their career.

Um modelo de projeto de layout para ambientes job shop com alta variedade de peças baseado nos conceitos da produção enxuta

Segundo Canem e Williamson (1998), o planejamento do layout é importante, pois normalmente representa os maiores e mais caros recursos da organização. Além disso, a localização e disposição física dos equipamentos no chão de fábrica têm impacto em diversos fatores como nível de estoque em processo, tamanho dos lotes de transferência, dificuldade no gerenciamento das atividades, movimentação de pessoas e produtos, entre outros. Portanto, o estudo de conceitos de arranjo físico e o desenvolvimento de modelos de projeto do layout, que visem a otimização dos recursos de produção, são de vital importância na busca pela melhoria dos sistemas produtivos. Neste contexto, este artigo apresenta um novo modelo de projeto de layout, para ambientes job shop com ampla variedade de peças. O modelo foi desenvolvido durante uma pesquisa de doutorado e foi aplicado em algumas empresas do setor metal mecânico. Os resultados obtidos comprovaram a eficiência do modelo projetado. O objetivo do modelo consiste em conduzir a equipe de projeto de layout a desenvolver alternativas de arranjo físico que estejam em consonância com conceitos e princípios da filosofia de produção enxuta. Vale ressaltar novamente que o modelo foi desenvolvido para ambientes com alta variedade de peças, ambientes esses em que, devido à dificuldade em se projetar o arranjo físico, as empresas terminam por adotar o layout funcional, conceito esse de arranjo físico que apresenta sérios problemas como excesso de transporte, altos níveis de estoques em processo, etc.