Understanding the Coach-Coachee-Client relationship: A conceptual framework for executive coaching

Objectives: There is a need for a more comprehensive understanding of how coaching processes psychologically operate. This paper presents the findings from a study aimed to characterise the coaching process experience and to identify how specific experiences contribute to coaching outcomes. Design: A qualitative design was adopted. Data was analysed by Interpretative Phenomenological Analysis (Smith, 2008). Method: Data was collected from 10 participants, this included coaches (N=4), coachees (N=5) and one commissioner, three times along the coaching process. A total of 30 interviews were undertaken. Findings: Coaching outcomes can be generated by three essential mechanisms: Projection of Future Self; Perspectivation of Present Self; and Confirmation of Past/Present Self. Each mechanism’s name represents a particular effect on coachee’s self and may evolve diverse coaching behaviours. Although they all can be actively managed to generate sustainability of outcomes, each mechanism tends to contribute differently to that sustainability. Conclusion: The study provides a comprehensive understanding of the different methodological and experiential ingredients of the coaching process and its implications. While most coaching research is focused on identifying coaching results based on a retrospective analysis, this is one of the first studies accompanying longitudinally the coaching process and capturing an integrative understanding of its dynamics. Moreover, the study provides evidence of how coaching can differently deliver sustainable outcomes and be used as a valuable developmental tool in organisations. The study contributes to our understanding of theory building and raises questions for further research on the uniqueness of coaching interventions.

Vivências do nascimento: Subjectividades da relação pessoa/espaço ambiental. Um estudo exploratório

A realização desta pesquisa visa, essencialmente, explorar a interacção que as pessoas desenvolvem com os espaços físicos e sociais, ou seja, com o espaço ambiental. Assim, e a partir do ponto de vista da Psicologia Ambiental enquanto disciplina que integra o quadro conceptual da Ecologia Humana, procurámos conhecer a simbologia da vivência do espaço ambiental num serviço de obstetrícia, no contexto do parto, tendo definido como objectivo para a nossa investigação: "Descrever as vivências de parturientes, no decurso do nascimento de seus filhos, em particular no que concerne à interacção da pessoa com o ambiente físico e social". O enquadramento do tema foi traçado a partir de abordagens da Psicologia Ambiental que procuram investigar a interacção entre a pessoa e o ambiente físico e social. Depositámos o nosso interesse na concepção teórica de Roger Barker e partimos para o conhecimento da referida interacção num cenário comportamental, que neste estudo é a sala de partos. Recolhemos a opinião de 12 mulheres, que se disponibilizaram para participar, através de uma entrevista parcialmente estruturada. Os discursos recolhidos foram analisados com vista à construção de categorias que nos permitissem conhecer a experiência das parturientes enquanto utilizadoras temporárias de um espaço institucional com características particulares como é uma sala de partos. A análise dos discursos das participantes acerca da experiência do nascimento dos seus filhos deixou patente a interacção com o espaço ambiental permitindo recolher alguma informação interessante proveniente da sua influência na vivência do nascimento. No final, o que emana do estudo realizado é a convicção de que as relações interpessoais ocupam um papel destacado no panorama de um cenário comportamental, o que nos remete para a importância da promoção duma conduta profissional mais esclarecida e humanizante. Foi também esse o objectivo com que procurámo explorar o fenómeno e deixar algumas pistas nesta área ainda pouco investigada. ABSTRACT; This research looks, essentially, to acknowledge people interaction in a given physical setting, from Human Ecology's point of view. Thus, and from the point of view of environmental psychology as a discipline that integrates the conceptual framework of Human Ecology, we became interested in understanding the environmental space experience symbology in the birth context, in an obstetrics service. We were interested to know the experience of women as protagonists in the birth of their children, and the interaction they developed with the environment during hospitalization in the delivery room. Thus, we define as an objective: "Describe the experiences of the parturients, during the birth of their children, particularly in what concerns to the interaction between person and physical and social environment". The framework of the theme was drawn from environmental psychology approaches that seek to investigate the interaction between the person and the physical and social environment. We have our interest in the theoretical design of Roger Barker and left for the knowledge of that interaction in a behavioral scenario, which, in this study, is the delivery room. We collected the views of 12 informants who agreed to participate, through a partially structured interview. The results analysis was obtained through the dismantling of speech and significance links assignment. Understanding the experience was achieved through the analysis of the categories identified retrospectively, according to the subject that originated the approach. The survey, as we designed it, revealed us, in the context of the environmental space interaction, woman's point of view, as a temporarily user of an institutional space with special characteristics. ln the end, what comes from this study is the belief that interpersonal relationships play a prominent role in the panorama of a behavioral scenario, conducting us to the importance of promoting a more informed and humanizing professional conduct. This was also our objective as we tried to explore the phenomenon, leaving some clues in this area still poorly investigated.

Interdisciplinarity and Design Conceptualisation: Contributions from a Small-Scale Design Experiment

Literature emphasises the sparse research focused in collaborative and open approaches in the design conceptualisation stage, also known as the Fuzzy Front-End (FFE). Presently, the most challenging discussion arising from this specific field of research lies in understanding on whether or not to structure the referred conceptual stage. Accordingly, the established hypothesis behind this study sustains that a structured approach in the FFE would benefit the interdisciplinary dialogue. Therefore, two objectives support this study: to understand the benefits of an interdisciplinary approach in the FFE, and to test one proposed model for this conceptual stage. By means of a small-scale design experiment, this paper pretends to give additional contributions to this area of research, in the context of new product development (NPD). The general research supporting this specific study aims to conceptualise in the area of newly and futuristic aircraft configurations. Hence, this same topic based the conceptualisation process in the conducted ideation sessions, which are conducted by five different teams of three elements each. The results of the different ideation sessions reinforce the contemporary paradigm of Open Innovation (OI), which is based in trust and communication to better collaborate. The postulated hypothesis for this study is partially validated as teams testing the proposed and structured model generally consider that its usage would benefit the integration of different disciplines. Besides, a general feeling that a structured approach integrates different perspectives and gives creativity a focus pervades. Nevertheless, the small-scale of the design experiment attributes some limitations to this study, despite giving new insights in how to better organise coming and more sustained studies. Interestingly, the importance of sketching as an interdisciplinary means of communication is underlined with the obtained results.

Urban Identity and tourism:different looks, one single place

‘Urban identity’ is high on the policy agenda and pervades the discourse of the planning community on the value of historical city centres. Unfortunately, there seems to be, until today, no proposal in scholarly literature of any unified conceptual framework or any tools to make identity operational. ‘Tourism’ takes advantage of this process, by seeking the qualities of the place, its authenticity and its perceived uniqueness that is grounded on the physical features as well as on the presence of local communities – their way of living and investing in the place. The interdependence between identity as perceived by tourists (external observer) and the identity of the residents rooted in the relationship with the place (in-group) are key to addressing the identity of historic urban areas. These issues are addressed in the context of the growing attractiveness of Lisbon, Portugal, using a historic neighbourhood as a case study. The findings, which are on a set of interviews with different groups of users, showed the points of convergence and divergence between the different groups’ views of the neighbourhood’s identity. This actor-oriented approach is pivotal to understanding the process and to produce knowledge for informed action.