Contributos psicológicos para a compreensão da utilização inapropiada dos serviços de saúde: Estudo exploratório num serviço de urgência

O sobrelotamento dos Serviços de Urgência Pediátrica é uma realidade da sociedade atual, verificando-se uma crescente progressão de atendimentos, principalmente de falsas urgências. Tendo como objetivo identificar fatores psicológicos que possam contribuir para a compreensão da utilização inapropriada destes serviços, foi desenvolvido este estudo exploratório-descritivo. A amostra foi constituída por 115 crianças, observadas sem critérios de urgência num Serviço de Urgência Pediátrica, e respetivos acompanhantes, dos quais 26.1% são emocionalmente perturbados. Os dados, recolhidos através da ficha de urgência, da entrevista e de um questionário, revelaram que a recorrência frequente ao Serviço de Urgência está relacionada com as crenças dos acompanhantes acerca do serviço, com a perceção de criança mais frágil, mais difícil e com mais problemas de comportamento. Conhecidos os efeitos da hospitalização infantil, pretende-se que este estudo abra portas à exploração de novos horizontes, na tentativa de encontrar soluções para a racionalização da utilização dos recursos de saúde. ABSTRACT: The overflow of the Pediatrics Emergencies is a reality in today's society. There has been an increasing attendance, primarily of false emergencies. The objective of this exploratory-descriptive study is to identify the psychological factors that might contribute to the understanding of the inappropriate use of these services. The sample was composed of 115 children, observed without any emergency criterion of the Pediatric Emergency, and respective escorts, of which 26.1% of them are emotionally disturbed. The data gathered through the emergency file, the interview and a questionnaire, revealed that the frequent use of the Emergency Service is related with the beliefs of the escorts, with the perception of a more fragile child, more difficult and with more behavioral problems child. The effects of child hospitalization known, this study intends to open the doors to new horizons, in an attempt to find solutions to the rationalization of the use of health resources.

VALIDATION STUDY OF HEALTH BELIEFS SCALE

Introduction: The Health Belief Scale is a questionnaire used to assess a wide range of beliefs related to health. The objective of this study was to undertake construction and culturally adapt the Health Belief Scale (HBS) to the Portuguese language and to test its reliability and validity. Methods: This new version was obtained with forward/backward translations, consensus panels and a pre-test, having been inspired by some of the items from “Canada’s Health Promotion Survey” and the “European Health and Behaviour Survey”, with the inclusion of new items about food-related beliefs. The Portuguese version of Health Belief Scale and a form for the characteristics of the participants were applied to 849 Portuguese adolescents. Results: Reliability was good with a Cronbach’s alpha coeficient of 0.867, and an intraclass correlation coeficient (ICC) of 0.95. Corrected item-total coeficients ranged from 0.301 to 0.620 and weighted kappa coeficients ranged from 0.72 to 0.93 for the total scale items. We obtained a scale composed of 13 items divided into ive factors (smoking and alcohol belief, food belief, sexual belief, physical and sporting belief, and social belief), which explain 57.97% of the total variance. Conclusions: The scale exhibited suitable psychometric properties, in terms of internal consistency, reproducibility and construct validity. It can be used in various areas of research.