Modelling information requirements in complex engineering services

Services based around complex engineering equipment and systems provide substantial challenges in both the long-term management of the equipment and the need for guaranteed delivery of the related service. One of the challenges for an organisation providing these services is the management of the information that is required to design, deliver and subsequently assess the success of the service. To assist in this process this paper develops a model for capturing, organising and assessing information requirements for these Complex Engineering Services in which information required to support key decisions in the life cycle of the service is identified. The model – referred to as The 12-Box Model for Service Information Requirements – is embedded in a three-phase procedure for providing an assessment of information requirements of a service contract which also provides insight into the capabilities of available information systems in supporting the contract. An illustrative example examining service information in an aircraft availability contract is used to demonstrate the use of the 12-Box Model and associated assessment procedure.

The Impact of Contract Type on Service Provider Information Requirements

This paper is concerned with the role of information in the servitization of manufacturing which has led to “the innovation of an organisation’s capabilities and processes as equipment manufacturers seek to offer services around their products” (Neely 2009, Baines et al 2009). This evolution has resulted in an information requirement (IR) shift as companies move from discrete provision of equipment and spare parts to long-term service contracts guaranteeing prescribed performance levels. Organisations providing such services depend on a very high level of availability and quality of information throughout the service life-cycle (Menor et al 2002). This work focuses on whether, for a proposed contract based around complex equipment, the Information System is capable of providing information at an acceptable quality and requires the IRs to be examined in a formal manner. We apply a service information framework (Cuthbert et al 2008, McFarlane & Cuthbert 2012) to methodically assess IRs for different contract types to understand the information gap between them. Results from case examples indicate that this gap includes information required for the different contract types and a set of contract-specific IRs. Furthermore, the control, ownership and use of information differs across contract types as the boundary of operation and responsibility changes.

Pothole detection in asphalt pavement images

Pavement condition assessment is essential when developing road network maintenance programs. In practice, the data collection process is to a large extent automated. However, pavement distress detection (cracks, potholes, etc.) is mostly performed manually, which is labor-intensive and time-consuming. Existing methods either rely on complete 3D surface reconstruction, which comes along with high equipment and computation costs, or make use of acceleration data, which can only provide preliminary and rough condition surveys. In this paper we present a method for automated pothole detection in asphalt pavement images. In the proposed method an image is first segmented into defect and non-defect regions using histogram shape-based thresholding. Based on the geometric properties of a defect region the potential pothole shape is approximated utilizing morphological thinning and elliptic regression. Subsequently, the texture inside a potential defect shape is extracted and compared with the texture of the surrounding non-defect pavement in order to determine if the region of interest represents an actual pothole. This methodology has been implemented in a MATLAB prototype, trained and tested on 120 pavement images. The results show that this method can detect potholes in asphalt pavement images with reasonable accuracy.

Testing in harsh conditions: Tracking resources on construction sites with machine vision

When tracking resources in large-scale, congested, outdoor construction sites, the cost and time for purchasing, installing and maintaining the position sensors needed to track thousands of materials, and hundreds of equipment and personnel can be significant. To alleviate this problem a novel vision based tracking method that allows each sensor (camera) to monitor the position of multiple entities simultaneously has been proposed. This paper presents the full-scale validation experiments for this method. The validation included testing the method under harsh conditions at a variety of mega-project construction sites. The procedure for collecting data from the sites, the testing procedure, metrics, and results are reported. Full-scale validation demonstrates that the novel vision tracking provides a good solution to track different entities on a large, congested construction site.

Validation of Vision Tracking at Egnatia Odos Motorway

Tracking applications provide real time on-site information that can be used to detect travel path conflicts, calculate crew productivity and eliminate unnecessary processes at the site. This paper presents the validation of a novel vision based tracking methodology at the Egnatia Odos Motorway in Thessaloniki, Greece. Egnatia Odos is a motorway that connects Turkey with Italy through Greece. Its multiple open construction sites serves as an ideal multi-site test bed for validating construction site tracking methods. The vision based tracking methodology uses video cameras and computer algorithms to calculate the 3D position of project related entities (e.g. personnel, materials and equipment) in construction sites. The approach provides an unobtrusive, inexpensive way of effectively identifying and tracking the 3D location of entities. The process followed in this study starts by acquiring video data from multiple synchronous cameras at several large scale project sites of Egnatia Odos, such as tunnels, interchanges and bridges under construction. Subsequent steps include the evaluation of the collected data and finally, performing the 3D tracking operations on selected entities (heavy equipment and personnel). The accuracy and precision of the method's results is evaluated by comparing it with the actual 3D position of the object, thus assessing the 3D tracking method's effectiveness.