WWW++ - Adding why to what, when and where

RFID technology can be used to its fullest potential only with software to supplement the hardware with powerful capabilities for data capture, filtering, counting and storage. The EPCglobal Network architecture encourages minimizing the amount of business logic embedded in the tags, readers and middleware. This creates the need for a Business Logic Layer above the event filtering layer that enhances basic observation events with business context - i.e. in addition to the (what, when, where) information about an observation, it adds context information about why the object was there. The purpose of this project is to develop an implementation of the Business Logic Layer. This application accepts observation event data (e.g. from the Application Level Events (ALE) standard interface), enriches them with business context and provides these enriched events to a repository of business-level events (e.g. via the EPC Information Services (EPCIS) capture interface). The strength of the application lies in the automatic addition of business context. It is quick and easy to adapt any business process to the framework suggested and equally easy to reconfigure it if the business process is changed. A sample application has been developed for a business scenario in the retail sector.

Improving communication in design: Recommendations from the literature

Communication permeates every aspect of an engineer's work-from clarifying product specifications to shaping social ties. This paper offers an overview of recommendations from literature to improve communication within and among engineering teams. We assume communication problems are often the outcome of underlying factors and that it is fruitful to study and improve these influences. Having been empirically elicited in prior research, 24 factors considered in this paper include, e.g., availability of information about product specifications, roles and responsibilities, and overview of sequence of tasks. To improve these factors in order to enable effective communication, this paper collates more than hundred recommendations from journal articles and textbooks published in the fields of engineering design, management science, sociology, and psychology. Recommendations include, for example, identify priorities through risk and bottleneck analysis, give clear descriptions and role expectations, and employ effective process modeling tools. Contributions of this paper are a list of recommendations for industry practitioners and an effort-benefit evaluation of individual recommendations. Copyright © 2002-2012 The Design Society. All rights reserved.