The impacts of leadership in the quality of municipal public services: case study of a portuguese municipal council

[EN]The present research work, based on some of the components of the Common Assessment Framework, sets to analyse the influence held by leadership in specific factors that constitute the organisational climate, and also the impact that these factors have on the quality of municipal public services. For the purposes of this study, we propose Likert’s exploitative autocratic and participative leadership styles to explain the genesis, structure and workflow. As far as the organisational climate is concerned, the variables used are motivation, satisfaction, empowerment, conflict and stress. The main conclusions that arose was that a participative leader confers higher relevance to the quality of service, through motivation, satisfaction, empowerment and human resources positive results, than an exploitative autocratic leader. Performed contributions are based on the empiric research hereby presented, and new research guidelines are proposed. The research methodology used was qualitative, based on the case study.

Understanding Density in an Uneven City, Santiago de Chile: Implications for Social and Environmental Sustainability

Efforts to promote infill development and to raise densities are growing in many cities around the world as a way to encourage urban sustainability. However, in cities polarized along socio-economic lines, the benefits of densification are not so evident. The aim of this paper is to discuss some of the contradictions of densification in Santiago de Chile, a city characterized by socio-spatial disparities. To that end, we first use regression analysis to explain differences in density rates within the city. The regression analysis shows that dwelling density depends on the distance from the city center, socioeconomic conditions, and the availability of urban attributes in the area. After understanding the density profile, we discuss the implications for travel and the distribution of social infrastructures and the environmental services provided by green areas. While, at the metropolitan scale, densification may favor a more sustainable travel pattern, it should be achieved by balancing density rates and addressing spatial differences in the provision of social services and environmental amenities. We believe a metropolitan approach is essential to correct these spatial imbalances and to promote a more sustainable and socially cohesive growth pattern.

Apuntes jurídicos sobre el paisaje lingüístico en Euskal Herria

This paper is a study of place-names and signs in the Basque Country from the point of view of language law. These are matters that relate to both the status and corpus of language and contribute to the formation of the language landscape,» After a brief historical introduction, the author focuses on the factors that bear on signs and the language 1andscape: the cornpetence factor and the language factor. The description of the latter leads the author to a discussion of the existing language system, in which the Spanish and Basque sharing official status does not necessarily entail the obligation to use both languages at the same time. Using this discussion as a frame of reference, the au- thor analyses place-names, traffic signals and signs. As for place-names, the existing rules are deemed rigid and lacking in ambition, in that they do not pursue the dissemination of official Basque forms. In traffic signaIs, Basque has to appear alongside Spanish, which is required by Spanish legislation, although this bilingualism excludes place-names that have an official Basque form only. With regard to signs, the author analyses public premises, companies licensed to provide public services and the private sector. For public premises there is no specific regulation, but the status of Basque as an autochthonous language, together with the identification and informatíon purposes of signs, could support the exclusive use of this language, According to the author , companies licensed to provide public services should observe the same language system as the goverment and therefore promote the use of Basque. Finally, in the private sector, the author upholds the legitimacy of measures to promote Basque language use such as tax allowances and exemptions in advertising and commercial signs.

La Planificación Estratégica como instrumento de gestión pública en el gobierno local: Análisis de caso

[ES] Los responsables políticos y los gestores de los gobiernos locales de las ciudades se enfrentan con un problema recurrente: cómo atender, con recursos cada vez más escasos, las demandas de sus ciudadanos y a los actores con interés en su territorio, en términos tanto de eficacia en la prestación de servicios como de profundización democrática. Utilizando una metodología cualitativa, el objetivo de este trabajo es identificar hasta que punto un proceso de planificación estratégica pública sirve para compatibilizar las demandas de democracia y eficacia en el gobierno y administración pública local, involucrando a los ciudadanos y a los actores económicos privados. Este estudio de caso demuestra esa posibilidad aunque se hacen necesarias investigaciones comparativas adicionales.

El control del gasto público en España

En español:El sector público gestiona una gran cantidad de recursos para satisfacer las demandas de la sociedad de bienes y servicios públicos, como sanidad, educación, prestaciones sociales, etc. Y, cada vez más, se reclama por parte de los ciudadanos una utilización eficaz, y eficiente de dichos recursos. Es por ello que el papel de las instituciones que realizan el control del gasto público adquiere una importancia relevante. Este trabajo tiene como objetivo analizar cómo se lleva a cabo el control del gasto público en España, analizando los diferentes niveles de control, así como las instituciones que lo realizan y las relaciones existentes entre ellas, pudiendo constatar la necesidad de coordinación entre ellas para que los recursos que se destinan a la función de control no sean utilizados ineficientemente.