19 resultados para Customer Experience Management


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Fishing communities around the Indian Ocean were severely affected by the December 2004 tsunamis. Programs for rebuilding coastal fisheries livelihoods need to address the pre-tsunami situation that was characterized by overfishing and degraded natural resources. Adopting appropriate strategies to ensure sustainable livelihoods will require community involvement, as well as cross-sectoral, integrated planning and management at ascending government levels. Key recommendations from the WorldFish Center study Sustainable Management of Coastal Fish Stocks in Asia are presented to encourage discussion and debate.

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The Community-based Coastal Resource Management Project in Orion, Bataan, Philippines was started in 1991. The village level fishers organizations have formed a municipal-wide association called the Samahan at Ugnayan ng Pangisdaan sa Orion (SUGPO). It represents 70% of the small-scale fishers in Orion and has taken on the task of rehabilitating the degraded fishing grounds. The experience in Orion indicates that coastal resource management can be successful if the fishers have ownership of the program and the costs and benefits of the program are distributed equally in a manner acceptable to them.

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It is a common knowledge that illegal fishing which includes use of wrong gears, explosives, excessive exploitation of choice stocks, enhancement and stocking of water body and pollution has devastating effects on the critical biomass of fish biodiversity and livelihood activities associated with fishing. Efforts worldwide to arrest these menace are significant because it has been found that illegal fishing has made fishing non sustainable, resulted in poor fishermen catches, and exacerbated the use of illegal gears in an effort to a must catch. Conflict between fisher folk and policies has continued to generate different strategies in the control of illegal fishing. Some of these strategies at regional and National levels include creation and implementation of fisheries laws, fishing edicts, code of conduct for responsible fisheries, policing of inland water bodies, capacity building and capability through training of fishermen, creating necessary awareness, arrest and punishment of offenders. There are also other initiative on conservation and management of freshwater ecosystems which have interrelation with illegal fishing. This paper examines efforts in promoting and boosting the fisheries of Lake Kainji, through creating necessary awareness, campaign visits, radio programmes, gear control, reward systems, integration and diversification of livelihood activities, community based management and policing. It further analyses what is working, problems, and prospect of fisheries laws, the need to integrate factors of political policies, other global initiative on water management for people and nature. Recommendations on strategies including protection of fishing grounds, establishment of catch data base, integration of other intervention as alternative source of income to enhance livelihood, reduce fishing pressure, and capacity building of fisher folks, development of rules and regulations that is community based are highlighted.

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Water hyacinth is a free-floating waterweed native to the Amazon River Basin in South America. In its native range, water hyacinth is not an environmental problem, although the weed is one of the most invasive alien plants in freshwater environments. Water hyacinth has the potential to become invasive through fast vegetative reproduction and rapid growth to accumulate huge biomass and extensive cover in freshwater environments. Over the last 150 years water hyacinth has invaded most countries in the tropics and sub-tropics, introduced by man, mainly for ornamental purposes. Such introductions led to the infestation of most freshwater-ways in the southern United States of America, parts of Australia, the pacific islands, and most countries in Asia and Africa. The extensive tightly packed mats of water hyacinth are often associated with devastating socio-economic and environmental impacts. Invasion by the weed has, therefore, often generated urgent costly problems associated with the weed biomass and its management. A classic example of such problems was triggered by the invasion and proliferation of water hyacinth in the Lake Victoria Basin during the 1980s (Freilink 1989, Taylor 1993, Twongo et al., 1995). The weed infestation marked the beginning of a decade of intensive and systematic campaign by the three riparian states (Kenya, Tanzania and Uganda) to bring weed proliferation under control. The discussions in this Chapter span over ten years of dealing with the challenges paused by the imperative to manage infestations of water hyacinth in the Lake Victoria Basin. The challenges included the need to understand the dynamics of water hyacinth infestation; its distribution, proliferation and impact modalities; and the development and implementation of appropriate weed control strategies and options. Most specific examples were taken from the Ugandan experience (NARO, 2002).