Report on Knowledge Exchange workshop Sustainable Business Models for Open Access Services

The work on the sustainability of organisations which exist to provide services to the Open Access community, commissioned by Knowledge Exchange, identified that such organisations need to have a business-like approach and that the absence of rigorous attention to all aspects of the business may lead to sub-optimal performance and, potentially, failure. With this in mind, a Sustainability Index was drafted for consideration by attendees at the Knowledge Exchange workshop on sustainability in Utrecht (February 2014). Over fifty participants, representing Open Access service providers, IT-infrastructure and research funders, and users,worked to making past recommendations from KE work on Open Access actionable.

Combined useage statistics as a basis for Research intelligence

Knowledge Exchange hosted a workshop in March 2010 with the aim to bring together technical experts working in partner projects collecting usage statistics including PIRUS2, OAstatistik and SURFsure projects. Experts from other related projects (RePec and NeeO) were also involved. The workshop produced a briefing paper on combined usage statistics as a basis for research intelligence. In this paper, the experts make a cause for collecting and exchanging usage statistics as this can provide valuable insight in how research is being used, not only by the research community, but also by business and society in general. This would provide a basis for 'Research Intelligence', an intelligent use of reliable numerical data which can be used as a basis for decision making in higher education and research. Usage statistics are a clear example of data which can offer a valuable contribution to the information required to make informed decisions. To allow for the meaningful collection, exchange and analysis of usage statistics, a number of challenges and opportunities need to be addressed and further steps need to be taken.