Are team personality and climate related to satisfaction and software quality? Aggregating results from a twice replicated experiment

Research into software engineering teams focuses on human and social team factors. Social psychology deals with the study of team formation and has found that personality factors and group processes such as team climate are related to team effectiveness. However, there are only a handful of empirical studies dealing with personality and team climate and their relationship to software development team effectiveness. Objective We present aggregate results of a twice replicated quasi-experiment that evaluates the relationships between personality, team climate, product quality and satisfaction in software development teams. Method Our experimental study measures the personalities of team members based on the Big Five personality traits (openness, conscientiousness, extraversion, agreeableness, neuroticism) and team climate factors (participative safety, support for innovation, team vision and task orientation) preferences and perceptions. We aggregate the results of the three studies through a meta-analysis of correlations. The study was conducted with students. Results The aggregation of results from the baseline experiment and two replications corroborates the following findings. There is a positive relationship between all four climate factors and satisfaction in software development teams. Teams whose members score highest for the agreeableness personality factor have the highest satisfaction levels. The results unveil a significant positive correlation between the extraversion personality factor and software product quality. High participative safety and task orientation climate perceptions are significantly related to quality. Conclusions First, more efficient software development teams can be formed heeding personality factors like agreeableness and extraversion. Second, the team climate generated in software development teams should be monitored for team member satisfaction. Finally, aspects like people feeling safe giving their opinions or encouraging team members to work hard at their job can have an impact on software quality. Software project managers can take advantage of these factors to promote developer satisfaction and improve the resulting product.

Análisis cualitativo de la relación entrenador-deportista en etapas de formación en baloncesto = Qualitative analysis of the coach-athlete relationship in youth basketball

La relación entrenador-deportista estudia, dentro del ámbito de la psicología social en el deporte, la interacción de los comportamientos, sentimientos y emociones de ambos miembros de la pareja. Se entiende como un proceso en el que antecedentes como la edad, el género o las características esperadas en el otro condicionan el desarrollo de diferentes componentes, los cuales determinan la calidad de la relación, obteniéndose diferentes resultados tanto a nivel deportivo como personal. En la presente tesis se han estudiado 12 relaciones positivas entrenador-deportista en categorías de formación en baloncesto con el objetivo de conocer los condicionantes, componentes, estrategias y resultados de relaciones efectivas. Para ello, se ha realizado un estudio cualitativo, cuya muestra (N=24) se ha seleccionado de manera deliberada discriminando variables como el nivel deportivo del equipo, las características del entrenador, la duración y la calidad de la relación. Las 12 díadas participaban en el máximo nivel de su categoría, tenían una duración mínima de dos temporadas y fueron calificadas como positivas por los entrenadores principales. La investigación se ha llevado a cabo desde la perspectiva holística del fenómeno, teniendo en cuenta tanto el punto de vista del entrenador como el del jugador. Para la recogida de datos se utilizó la entrevista semiestructurada y en profundidad. Los resultados señalan la necesidad de desarrollar estrategias que promuevan y mantengan relaciones de calidad en baloncesto, ya que éstas tienen un alto impacto en el progreso deportivo y personal de los jugadores jóvenes en baloncesto. Entre los condicionantes de la relación entrenador-deportista se ha percibido que las expectativas formadas en los primeros contactos pueden determinar la calidad de la relación. Por otro lado, los componentes dan lugar a resultados como el crecimiento a nivel personal por parte de los jugadores o un mayor rendimiento deportivo, producido en gran medida por la satisfacción y el bienestar psicológico tanto del entrenador como del jugador. Por último, los resultados indican la importancia de adecuar el comportamiento del entrenador a las características propias de los jugadores en cada categoría de formación. ABSTRACT The coach-athlete relationship studies, within the field of social psychology in sport, the interaction of behavior, feelings and emotions in both partners. It is understood as a process in which antecedents such as age, gender or expectations develop different components. The quality of the relationship is determined by these three elements, leading to different results in sport performance as in personal variables. This thesis examined 12 positive coach-athlete rapports in youth basketball teams in order to better understand the determinants, components, strategies and outcomes of effective relationships. A qualitative study has been carried out. The sample (N = 24) is selected deliberately discriminating variables such as the team’s sportive level, coach characteristics, duration and quality of the relationship. Twelve dyads participated at the highest level in its category, had a minimum of two seasons and were rated as positive by head coaches. The research was conducted from a holistic perspective of the phenomenon, taking into account the point of view of both the coach and the player. Indepth semi-structured interview was used for data collection. The results report the need to develop strategies to promote and maintain high quality relationships in basketball, because they have an important impact in sport and personal development of young basketball players. Expectations raised through different impression cues in the first contacts can determine the quality of the relationship. On the other hand, the components lead to results such as players’ personal growth or sport performance, largely produced by the satisfaction and psychological well being of both the coach and the player. Finally, the results indicate the importance of adapting the coach’s behavior to the characteristics of the different stages of young athletes’ development.