Diseño centrado en el usuario para el soporte de una aplicación móvil para estudiantes universitarios

Partiendo de una versión beta de la aplicación de la Escuela Técnica Superior de Ingenieros Informáticos para la plataforma Android, se plantea añadir unas nuevas funcionalidades para enriquecer el contenido de información accesible por los alumnos de la Escuela. Estas nuevas funcionalidades son relativas a la información de los calendarios, la localización de instalaciones de la Escuela e información particularizada para cada usuario, pudiendo iniciar sesión en la aplicación. Para ello primero se lleva a cabo un estudio de las herramientas de soporte para la gestión de calendarios. Este estudio se centra en la facilidad de aprendizaje, eficiencia y efectividad del usuario. Así mismo, se diseñan e implementan las nuevas funcionalidades de mapas y perfil. Para evaluar estas funcionalidades se diseñarán y llevaran a cabo actividades de evaluación de usabilidad a alumnos del centro. Con las conclusiones de esa evaluación se realiza un rediseño de las partes de la aplicación que lo necesiten con el nivel de usabilidad requerido por los usuarios finales.---ABSTRACT---Starting from a beta version of the ETSIINF application for the Android platform, it is considered to add some new features to enrich the content of the information accessible by the students of the School. These new features are related to calendar information, School facilities location and particularized information for each user, being able to login to the application. To this end, a study of the support tools for managing calendars is carried out in the first place. This study focuses on the ease to learn, the efficiency and the effectiveness of the user. Likewise, the new maps and profile features will be implemented. To evaluate these features, usability evaluation activities will be designed and carried out to students at the school. With the findings of this evaluation a redesign of the parts of the application that need it with the required level of usability for end users will be performed.

Balanced scorecard to improve strategic management control at School of Mines and Energy, Universidad Politécnica de Madrid

We studied the situation in Spanish public universities regarding the use of the Balanced Scorecard (BSC), as an instrument of control and strategic management. Also, we studied its application to the School of Mines and Energy at Universidad Politécnica de Madrid. The main advantage of the BSC is that improves the organizational structure of the workplace and the achievement of the objectives that ensure long-term success. First we review the strategy for success used in the Spanish educational system and specifically in the Spanish public universities. Then using the BSC and applying the main strategic lines for the successful management of the School of Mines and Energy at Universidad Politécnica de Madrid. The strategic lines affect all the college groups and the success of the BSC tool is to increase communication between the faculties, personal auxiliary, students and society in general that make up the university. First we performed a SWOT analysis (DAFO in Spanish) there are proposed different perspectives that focus the long-term strategic objectives. The BSC is designed based on the strategic objectives that set the direction through using indicators and initiatives, the goals are achieved up to the programmed schedule. In the perspective of teaching, objectives are set to update facilities and increase partnerships with other universities and businesses, encouraging ongoing training of staff and improved coordination and internal communication. The internal process perspective aims at improving the marketing, the promotion of the international dimension of the school through strategic alliances, better mobility for students and professors and improved teaching and research quality results. It continues with improving the image of the school between customer?s perspective, the quality perceived by students and the loyalty of the teaching staff by retaining talent. Finally, the financial perspective which should contain costs without harming the quality, improving the employability of students and achieve relevant jobs at teaching and research through international measurement standards.