A speech interface for air traffic control terminals

Several issues concerning the current use of speech interfaces are discussed and the design and development of a speech interface that enables air traffic controllers to command and control their terminals by voice is presented. A special emphasis is made in the comparison between laboratory experiments and field experiments in which a set of ergonomics-related effects are detected that cannot be observed in the controlled laboratory experiments. The paper presents both objective and subjective performance obtained in field evaluation of the system with student controllers at an air traffic control (ATC) training facility. The system exhibits high word recognition test rates (0.4% error in Spanish and 1.5% in English) and low command error (6% error in Spanish and 10.6% error in English in the field tests). Subjective impression has also been positive, encouraging future development and integration phases in the Spanish ATC terminals designed by Aeropuertos Españoles y Navegación Aérea (AENA).

Evaluation of noise environments during daily activities of university students

Noise conditions specifically in areas inside university facilities and its impact on the quality of life of university students aretopics that have received little attention. In this paper, a study of the noise conditions in which university students of various institutions in Madrid carry out their daily studies. A representative number of measurements were carried out using noise dosemeters and dataloggers in order to evaluate the levels of noise, noise dose and exposure to noise during study period and extracurricular activities. The results obtained in these measurements were compared with the recommendations given by current environmental noise regulations.This paper was complemented with a survey to get to know how students perceive the exposure to noise inuniversity environments.

Ergociudad: concepción modélica de la calidad de vida urbana desde la perspectiva de la ergonomía y el diseño urbano

Este documento corresponde a la Tesis para optar al grado de Doctor en Arquitectura y Urbanismo en el marco del Programa de Doctorado conjunto de la Universidad Politécnica de Madrid y la Universidad de Chile. La investigación realizada es de carácter exploratorio-descriptivo con el propósito de establecer y relacionar conceptualmente las teorías y principios de la ergonomía y del diseño urbano, para proponer desde un enfoque sistémico criterios de confort en el diseño de la ciudad, que contribuyan a la calidad de vida y la vida urbana, dando a luz lineamientos para la “Ergociudad”; concepto que surge de la unión de las palabras Ergonomía y Ciudad. Al estudiar a diversos autores se concluye en la carencia de referentes de confort y de políticas basados en la relación empírica del ser humano en la ciudad que posibiliten la configuración del medio ambiente urbano a partir de ella. La ciudad se piensa y se construye desde su estructura y no desde una mirada sistémica e integrada de los factores dimensionales, ambientales y psicosociales condicionantes del confort en sus distintas escalas. La mirada respecto del desarrollo de la ciudad es físico constructiva y, por tanto, deja de lado el problema de los estresores o de la percepción de los factores de riesgo en el entorno construido. El tema central de esta tesis es proponer una estructura modélica de calidad de vida urbana denominada Ergociudad en base a los fundamentos teóricos de la Ergonomía y el Diseño Urbano y establecer el “Índice Ergourbano”, como representación de los factores ergonómicos presentes en la ciudad. En este marco, el enfoque de la ergonomía y sus prestaciones han sido trabajados en orden a facilitar mecanismos para disponer de sus procedimientos y de su modelo de análisis relacional a otras escalas. El concepto de “Ergociudad” y su propuesta de exploración desde las personas, postula una mirada sobre los problemas que enfrenta el ser humano en la ciudad considerando la dimensión de lo humano, desde perspectivas psicológicas y sociológicas para establecer y configurar la percepción de estrés y bienestar; la dimensión de lo urbano, representada por los objetos que componen el entorno (en sus distintas escalas); y, la dimensión de lo perceptual, que definiría el concepto de confort en la forma de comprender el mundo sensorial. Los resultados de la investigación confirman la hipótesis de trabajo en términos de demostrar que la percepción de disconfort en la ciudad reflejado en un índice de evaluación perceptual espacial denominado índice Ergourbano obtenido de las mediciones en situ de los factores ergonómicos del entorno. Los resultados finales de la tesis han permitido identificar variables afines en los aspectos espaciales y perceptuales. Ello mediante la exploración de las situaciones urbanas y sus conexiones para establecer el grado de adecuación del espacio urbano a las prácticas, usos y modos de las personas en la ciudad. Una vez aplicado y validado el método desarrollado se ha llegado a obtener información suficiente para aumentar el nivel de conocimiento sobre el espacio urbano con un enfoque relacional que permite entenderlo desde la experiencia de las personas que lo habitan, insistiendo en su aporte metodológico y proyectual considerando la inexistente aplicación de información que vincule la ergonomía a esta escala urbana. ABSTRACT This document corresponds to the thesis to obtain the degree of Doctor of Architecture and Urbanism in the framework of the combined doctorate program of the Technical University of Madrid and the University of Chile. The research carried out is of a descriptive–explanatory nature with the objective of establishing and conceptually relating the theories and principals of ergonomics (or human factors) and urban design. This is done in order to propose, from a systematic focus, comfort criteria in the design of cities that contribute to quality of life and urban life, giving birth to chacteristics for “Ergocity”; concepts that arise from the union of the words ergonomic and city. After studying diverse authors, one concludes the lack of references toward comfort and policies based on the empirical relation of humans in the city that allow for the configuration of the urban environment based on comfort. The city is thought out and built from its structure and not from a systematic and integrated viewpoint of the dimensional, environmental and psychosocial factors, determining factors of comfort in its distinct scales. The view regarding the development of the city is physical constructive and, therefore, leaves aside the problem of the stress factors or the perception of risk factors in the constructed environment. The central theme of this thesis is to propose a quality model of urban life entitled Ergo-city, based on the fundamental theories of the ergonomics and urban design, and to establish an “Ergourban index” as representation of the ergonomic factors present in the city. In this framework, the focus of ergonomics and its services have been used in order to facilitate mechanisms to arrange their procedures and their model of relational analysis on other scales. The concept of “Ergocity”and its offer of exploration from a people perspective, proposes a look at the problems that humans face in the city considering the nonhuman dimension, from psychological and sociological perspectives to establish and configure la perception of stress and well-being: the urban dimension, represented by the objects that the surroundings are made up of (on their distinct scales), and the perceptual dimension, which will define the concept of comfort by means of understanding the sensorial world. The results of the research confirm the working hypothesis in terms of demonstrating the perception of discomfort in the city reflected in an index of perceptual/spatial evaluation named ergo-urban obtained from in situ measurements of the ergonomic factors of the surroundings. The final results of the thesis have permitted the identification the identification of variables related to the spatial and perceptual aspects. All of this through the exploration of the urban situations and their connections in order to establish the level of adaptation of the urban space to the practices, uses and modes of the people in the city. Once applied and validated, the method of development has led to the collection of sufficient information to increase the level of knowledge of the urban space with a relational focus that allows us to understand it from the experience of the people who inhabit said space, persisting with its methodological and projective contribution considering the inexistent application of information that links the ergonomics on an urban scale.