A characterisation of passive and active interactions and their influence on student's achievement using Moodle LMS Logs

During the last years, there has been much concern about learning management systems' (LMS) effectiveness when compared to traditional learning and about how to assess students' participation during the course. The tracking and monitoring capabilities of most recent LMS have made it possible to analyse every interaction in the system. The issues addressed on this study are: a) Is LMS student's interaction an indicator of academic performance?; b) Are different results in performance expected between distance and in-class LMS-supported education?; c) How can LMS interactions from logs be categorised?; d) May this categorisation detect 'learning witnesses'? To answer these questions, a set of interaction types from Moodle LMS activity record logs has been analysed during two years in online and in-class Master's degrees at the UPM. The results show partial or no evidence of influence between interaction indicators and academic performance, although the proposed categorisation may help detect learning witnesses.

University-industry technology transfer models: an empirical analysis

The aim of this paper is to contribute to the understanding of the underlying factors in the process of transferring technology from university to industry. Findings point to strategic importance of critical factors as the definition of common objectives, cooperation, motivation, and the elimination of technical and legal barriers. These challenges must have implications in the incorporation of cooperative aspects of research projects in the design of public innovation policies.

Cooperation in the knowledge transfer process: evidence from the demand side in Mexico

This paper presents the results of the analysis focused on scientific-technological KT in four Mexican firms and carried out by the case study approach. The analysis highlights the use of KT mechanisms as a means to obtain scientific-technological knowledge, learning, building S&T capabilities, and achieve the results of the R&D and innovation by firms.

Small aircraft as a means of transport in Spain

Personal aviation represented 9% of the aircraft movement in Europe in 2006, and it is expected to grow over the coming years. According to the European Personal Air Transportation System (EPATS) study, Spain, along with France and Italy, are the European countries with greater growth prospects. The objective of this paper is to present research results focused on the potential growth of the personal aviation market in Spain and its regions. The research is mainly based on the secondary data of a survey (Movilia) from the Spanish Ministry of Public Works and Transport.

A simulation method to estimate closing forces in car-sealing rubber elements

The door-closing process can reinforce the impression of a solid, rock-proof, car body or of a rather cheap, flimsy vehicle. As there are no real prototypes during rubber profile bidding-out stages, engineers need to carry out non-linear numerical simulations that involve complex phenomena as well as static and dynamic loads for several profile candidates. This paper presents a structured virtual design tool based on FEM, including constitutive laws and incompressibility constraints allowing to predict more realistically the final closing forces and even to estimate sealing overpressure as an additional guarantee of noise insulation. Comparisons with results of physical tests are performed.

The human side of social technology for climate change mitigation and human development: the case of "efficient stoves" in Brazil

Carbon management has gradually gained attention within the overall environmental management and corporate social responsibility agendas. The clean development mechanism, from Kyoto Protocol, was envisioned as connecting carbon market and sustainable development objectives in developing countries. Previous research has shown that this potential is rarely being achieved. The paper explores how the incorporation of the human side into carbon management reinforces its contribution to generate human development in local communities and to improve the company's image. A case study of a Brazilian company is presented, with the results of the application of an analytical model that incorporates the human side and human development. The selected project is an "efficient stoves" programme. "Efficient stoves" are recognised in Brazil as social technologies. Results suggest that the fact that social technologies value the human side of the technology plays a key role when it comes to analysing the co-benefits of the project implementation.

Analysis of the Iberian electricity forward market hedging efficiency

An assessment of the hedging performance in the Iberian Forward Electricity Market is performed. Aggregated data from the Portuguese and Spanish clearing houses for energy derivatives are considered. The hedging performance is measured through the ratio of the final open interest of a month derivatives contract divided by its accumulated cleared volume. The base load futures in the Iberian energy derivatives exchange show the lowest ratios due to good liquidity. The peak futures show bigger ratios as their reduced liquidity is produced by auctions fixed by Portuguese regulation. The base load swaps settled in the clearing house located in Spain show initially large values due to low registered volumes, as this clearing house is mainly used for short maturity (daily and weekly swaps). This hedging ratio can be a powerful oversight tool for energy regulators when accessing to all the derivatives transactions as envisaged by European regulation.

Interaction between a laser beam and semiconductor nanowires: application to the raman spectrum of Si nanowires

One presents in this work the study of the interaction between a focused laser beam and Si nanowires (NWs). The NWs heating induced by the laser beam is studied by solving the heat transfer equation by finite element methods (FEM). This analysis permits to establish the temperature distribution inside the NW when it is excited by the laser beam. The overheating is dependent on the dimensions of the NW, both the diameter and the length. When performing optical characterisation of NWs using focused laser beams, one has to consider the temperature increase introduced by the laser beam. An important issue concerns the fact that the NW's diameter has subwavelength dimensions, and is also smaller than the focused laser beam. The analysis of the thermal behaviour of the NWs under the excitation with the laser beam permits the interpretation of the Raman spectrum of Si NWs. It is demonstrated that the temperature increase induced by the laser beam plays a major role in shaping the Raman spectrum of Si NWs.

A review and a conceptual framework of the key value drivers of mass customisation

The aim of this paper is to conceptualise the key value drivers of mass customisation in order to provide a structured approach to explain the added value that customers attribute to mass customised products. We assume that the added value of mass customisation is ultimately reflected in an increased willingness to pay. Previous studies show diverse results concerning customers' willingness to pay for mass customised products. We contribute to the existing body of research by suggesting and discussing the influence of general product characteristics and factors of the mass customisation approach on the key value drivers of mass customisation. Furthermore, the development of a conceptual framework offers explanations for the dissimilarity in customers' willingness to pay and advances the knowledge about the value increment of mass customised products as perceived by customers.

Comportamiento frente a la durabilidad de morteros de reparación de cemento modificados con polímeros

El auge que ha surgido en los últimos años por la reparación de edificios y estructuras construidas con hormigón ha llevado al desarrollo de morteros de reparación cada vez más tecnológicos. En el desarrollo de estos morteros por parte de los fabricantes, surge la disyuntiva en el uso de los polímeros en sus formulaciones, por no encontrarse justificado en ocasiones el trinomio prestaciones/precio/aplicación. En esta tesis se ha realizado un estudio exhaustivo para la justificación de la utilización de estos morteros como morteros de reparación estructural como respuesta a la demanda actual disponiéndolo en tres partes: En la primera parte se realizó un estudio del arte de los morteros y sus constituyentes. El uso de los morteros se remonta a la antigüedad, utilizándose como componentes yeso y cal fundamentalmente. Los griegos y romanos desarrollaron el concepto de morteros de cal, introduciendo componentes como las puzolanas, cales hidraúlicas y áridos de polvo de mármol dando origen a morteros muy parecidos a los hormigones actuales. En la edad media y renacimiento se perdió la tecnología desarrollada por los romanos debido al extenso uso de la piedra en las construcciones civiles, defensivas y religiosas. Hubo que esperar hasta el siglo XIX para que J. Aspdin descubriese el actual cemento como el principal compuesto hidraúlico. Por último y ya en el siglo XX con la aparición de moléculas tales como estireno, melanina, cloruro de vinilo y poliésteres se comenzó a desarrollar la industria de los polímeros que se añadieron a los morteros dando lugar a los “composites”. El uso de polímeros en matrices cementantes dotan al mortero de propiedades tales como: adherencia, flexibilidad y trabajabilidad, como ya se tiene constancia desde los años 30 con el uso de caucho naturales. En la actualidad el uso de polímeros de síntesis (polivinialacetato, estireno-butadieno, viniacrílico y resinas epoxi) hacen que principalmente el mortero tenga mayor resistencia al ataque del agua y por lo tanto aumente su durabilidad ya que se minimizan todas las reacciones de deterioro (hielo, humedad, ataque biológico,…). En el presente estudio el polímero que se utilizó fue en estado polvo: polímero redispersable. Estos polímeros están encapsulados y cuando se ponen en contacto con el agua se liberan de la cápsula formando de nuevo el gel. En los morteros de reparación el único compuesto hidraúlico que hay es el cemento y es el principal constituyente hoy en día de los materiales de construcción. El cemento se obtiene por molienda conjunta de Clínker y yeso. El Clínker se obtiene por cocción de una mezcla de arcillas y calizas hasta una temperatura de 1450-1500º C por reacción en estado fundente. Para esta reacción se deben premachacar y homogeneizar las materias primas extraídas de la cantera. Son dosificadas en el horno con unas proporciones tales que cumplan con unas relación de óxidos tales que permitan formar las fases anhidras del Clínker C3S, C2S, C3A y C4AF. De la hidratación de las fases se obtiene el gel CSH que es el que proporciona al cemento de sus propiedades. Existe una norma (UNE-EN 197-1) que establece la composición, especificaciones y tipos de cementos que se fabrican en España. La tendencia actual en la fabricación del cemento pasa por el uso de cementos con mayores contenidos de adiciones (cal, puzolana, cenizas volantes, humo de sílice,…) con el objeto de obtener cementos más sostenibles. Otros componentes que influyen en las características de los morteros son: - Áridos. En el desarrollo de los morteros se suelen usar naturales, bien calizos o silícicos. Hacen la función de relleno y de cohesionantes de la matriz cementante. Deben ser inertes - Aditivos. Son aquellos componentes del mortero que son dosificados en una proporción menor al 5%. Los más usados son los superplastificantes por su acción de reductores de agua que revierte en una mayor durabilidad del mortero. Una vez analizada la composición de los morteros, la mejora tecnológica de los mismos está orientada al aumento de la durabilidad de su vida en obra. La durabilidad se define como la capacidad que éste tiene de resistir a la acción del ambiente, ataques químicos, físicos, biológicos o cualquier proceso que tienda a su destrucción. Estos procesos dependen de factores tales como la porosidad del hormigón y de la exposición al ambiente. En cuanto a la porosidad hay que tener en cuenta la distribución de macroporos, mesoporos y microporos de la estructura del hormigón, ya que no todos son susceptibles de que se produzca el transporte de agentes deteriorantes, provocando tensiones internas en las paredes de los mismos y destruyendo la matriz cementante Por otro lado los procesos de deterioro están relacionados con la acción del agua bien como agente directo o como vehículo de transporte del agente deteriorante. Un ambiente que resulta muy agresivo para los hormigones es el marino. En este caso los procesos de deterioro están relacionados con la presencia de cloruros y de sulfatos tanto en el agua de mar como en la atmosfera que en combinación con el CO2 y O2 forman la sal de Friedel. El deterioro de las estructuras en ambientes marinos se produce por la debilitación de la matriz cementante y posterior corrosión de las armaduras que provocan un aumento de volumen en el interior y rotura de la matriz cementante por tensiones capilares. Otras reacciones que pueden producir estos efectos son árido-álcali y difusión de iones cloruro. La durabilidad de un hormigón también depende del tipo de cemento y su composición química (cementos con altos contenidos de adición son más resistentes), relación agua/cemento y contenido de cemento. La Norma UNE-EN 1504 que consta de 10 partes, define los productos para la protección y reparación de estructuras de hormigón, el control de calidad de los productos, propiedades físico-químicas y durables que deben cumplir. En esta Norma se referencian otras 65 normas que ofrecen los métodos de ensayo para la evaluación de los sistemas de reparación. En la segunda parte de esta Tesis se hizo un diseño de experimentos con diferentes morteros poliméricos (con concentraciones de polímero entre 0 y 25%), tomando como referencia un mortero control sin polímero, y se estudiaron sus propiedades físico-químicas, mecánicas y durables. Para mortero con baja proporción de polímero se recurre a sistemas monocomponentes y para concentraciones altas bicomponentes en la que el polímero está en dispersión acuosa. Las propiedades mecánicas medidas fueron: resistencia a compresión, resistencia a flexión, módulo de elasticidad, adherencia por tracción directa y expansión-retracción, todas ellas bajo normas UNE. Como ensayos de caracterización de la durabilidad: absorción capilar, resistencia a carbonatación y adherencia a tracción después de ciclos hielo-deshielo. El objeto de este estudio es seleccionar el mortero con mejor resultado general para posteriormente hacer una comparativa entre un mortero con polímero (cantidad optimizada) y un mortero sin polímero. Para seleccionar esa cantidad óptima de polímero a usar se han tenido en cuenta los siguientes criterios: el mortero debe tener una clasificación R4 en cuanto a prestaciones mecánicas al igual que para evaluar sus propiedades durables frente a los ciclos realizados, siempre teniendo en cuenta que la adición de polímero no puede ser elevada para hacer el mortero competitivo. De este estudio se obtuvieron las siguientes conclusiones generales: - Un mortero normalizado no cumple con propiedades para ser clasificado como R3 o R4. - Sin necesidad de polímero se puede obtener un mortero que cumpliría con R4 para gran parte de las características medidas - Es necesario usar relaciones a:c< 0.5 para conseguir morteros R4, - La adición de polímero mejora siempre la adherencia, abrasión, absorción capilar y resistencia a carbonatación - Las diferentes proporciones de polímero usadas siempre suponen una mejora tecnológica en propiedades mecánicas y de durabilidad. - El polímero no influye sobre la expansión y retracción del mortero. - La adherencia se mejora notablemente con el uso del polímero. - La presencia de polímero en los morteros mejoran las propiedades relacionadas con la acción del agua, por aumento del poder cementante y por lo tanto de la cohesión. El poder cementante disminuye la porosidad. Como consecuencia final de este estudio se determinó que la cantidad óptima de polímero para la segunda parte del estudio es 2.0-3.5%. La tercera parte consistió en el estudio comparativo de dos morteros: uno sin polímero (mortero A) y otro con la cantidad optimizada de polímero, concluida en la parte anterior (mortero B). Una vez definido el porcentaje de polímeros que mejor se adapta a los resultados, se plantea un nuevo esqueleto granular mejorado, tomando una nueva dosificación de tamaños de áridos, tanto para el mortero de referencia, como para el mortero con polímeros, y se procede a realizar los ensayos para su caracterización física, microestructural y de durabilidad, realizándose, además de los ensayos de la parte 1, mediciones de las propiedades microestructurales que se estudiaron a través de las técnicas de porosimetría de mercurio y microscopia electrónica de barrido (SEM); así como propiedades del mortero en estado fresco (consistencia, contenido de aire ocluido y tiempo final de fraguado). El uso del polímero frente a la no incorporación en la formulación del mortero, proporcionó al mismo de las siguientes ventajas: - Respecto a sus propiedades en estado fresco: El mortero B presentó mayor consistencia y menor cantidad de aire ocluido lo cual hace un mortero más trabajable y más dúctil al igual que más resistente porque al endurecer dejará menos huecos en su estructura interna y aumentará su durabilidad. Al tener también mayor tiempo de fraguado, pero no excesivo permite que la manejabilidad para puesta en obra sea mayor, - Respecto a sus propiedades mecánicas: Destacar la mejora en la adherencia. Es una de las principales propiedades que confiere el polímero a los morteros. Esta mayor adherencia revierte en una mejora de la adherencia al soporte, minimización de las posibles reacciones en la interfase hormigón-mortero y por lo tanto un aumento en la durabilidad de la reparación ejecutada con el mortero y por consecuencia del hormigón. - Respecto a propiedades microestructurales: la porosidad del mortero con polímero es menor y menor tamaño de poro critico susceptible de ser atacado por agentes externos causantes de deterioro. De los datos obtenidos por SEM no se observaron grandes diferencias - En cuanto a abrasión y absorción capilar el mortero B presentó mejor comportamiento como consecuencia de su menor porosidad y su estructura microscópica. - Por último el comportamiento frente al ataque de sulfatos y agua de mar, así como al frente de carbonatación, fue más resistente en el mortero con polímero por su menor permeabilidad y su menor porosidad. Para completar el estudio de esta tesis, y debido a la gran importancia que están tomando en la actualidad factores como la sostenibilidad se ha realizado un análisis de ciclo de vida de los dos morteros objeto de estudio de la segunda parte experimental.In recent years, the extended use of repair materials for buildings and structures made the development of repair mortars more and more technical. In the development of these mortars by producers, the use of polymers in the formulations is a key point, because sometimes this use is not justified when looking to the performance/price/application as a whole. This thesis is an exhaustive study to justify the use of these mortars as a response to the current growing demand for structural repair. The thesis is classified in three parts:The first part is the study of the state of the art of mortars and their constituents.In ancient times, widely used mortars were based on lime and gypsum. The Greeks and Romans developed the concept of lime mortars, introducing components such as pozzolans, hydraulic limes and marble dust as aggregates, giving very similar concrete mortars to the ones used currently. In the middle Age and Renaissance, the technology developed by the Romans was lost, due to the extensive use of stone in the civil, religious and defensive constructions. It was not until the 19th century, when J. Aspdin discovered the current cement as the main hydraulic compound. Finally in the 20th century, with the appearance of molecules such as styrene, melanin, vinyl chloride and polyester, the industry began to develop polymers which were added to the binder to form special "composites".The use of polymers in cementitious matrixes give properties to the mortar such as adhesion, Currently, the result of the polymer synthesis (polivynilacetate, styrene-butadiene, vynilacrylic and epoxy resins) is that mortars have increased resistance to water attack and therefore, they increase their durability since all reactions of deterioration are minimised (ice, humidity, biological attack,...). In the present study the polymer used was redispersible polymer powder. These polymers are encapsulated and when in contact with water, they are released from the capsule forming a gel.In the repair mortars, the only hydraulic compound is the cement and nowadays, this is the main constituent of building materials. The current trend is centered in the use of higher contents of additions (lime, pozzolana, fly ash, silica, silica fume...) in order to obtain more sustainable cements. Once the composition of mortars is analyzed, the technological improvement is centred in increasing the durability of the working life. Durability is defined as the ability to resist the action of the environment, chemical, physical, and biological attacks or any process that tends to its destruction. These processes depend on factors such as the concrete porosity and the environmental exposure. In terms of porosity, it be considered, the distribution of Macropores and mesopores and pores of the concrete structure, since not all of them are capable of causing the transportation of damaging agents, causing internal stresses on the same walls and destroying the cementing matrix.In general, deterioration processes are related to the action of water, either as direct agent or as a transport vehicle. Concrete durability also depends on the type of cement and its chemical composition (cement with high addition amounts are more resistant), water/cement ratio and cement content. The standard UNE-EN 1504 consists of 10 parts and defines the products for the protection and repair of concrete, the quality control of products, physical-chemical properties and durability. Other 65 standards that provide the test methods for the evaluation of repair systems are referenced in this standard. In the second part of this thesis there is a design of experiments with different polymer mortars (with concentrations of polymer between 0 and 25%), taking a control mortar without polymer as a reference and its physico-chemical, mechanical and durable properties were studied. For mortars with low proportion of polymer, 1 component systems are used (powder polymer) and for high polymer concentrations, water dispersion polymers are used. The mechanical properties measured were: compressive strength, flexural strength, modulus of elasticity, adhesion by direct traction and expansion-shrinkage, all of them under standards UNE. As a characterization of the durability, following tests are carried out: capillary absorption, resistance to carbonation and pull out adhesion after freeze-thaw cycles. The target of this study is to select the best mortar to make a comparison between mortars with polymer (optimized amount) and mortars without polymer. To select the optimum amount of polymer the following criteria have been considered: the mortar must have a classification R4 in terms of mechanical performance as well as in durability properties against the performed cycles, always bearing in mind that the addition of polymer cannot be too high to make the mortar competitive in price. The following general conclusions were obtained from this study: - A standard mortar does not fulfill the properties to be classified as R3 or R4 - Without polymer, a mortar may fulfill R4 for most of the measured characteristics. - It is necessary to use relations w/c ratio < 0.5 to get R4 mortars - The addition of polymer always improves adhesion, abrasion, capillary absorption and carbonation resistance - The different proportions of polymer used always improve the mechanical properties and durability. - The polymer has no influence on the expansion and shrinkage of the mortar - Adhesion is improved significantly with the use of polymer. - The presence of polymer in mortars improves the properties related to the action of the water, by the increase of the cement power and therefore the cohesion. The cementitious properties decrease the porosity. As final result of this study, it was determined that the optimum amount of polymer for the second part of the study is 2.0 - 3.5%. The third part is the comparative study between two mortars: one without polymer (A mortar) and another with the optimized amount of polymer, completed in the previous part (mortar B). Once the percentage of polymer is defined, a new granular skeleton is defined, with a new dosing of aggregate sizes, for both the reference mortar, the mortar with polymers, and the tests for physical, microstructural characterization and durability, are performed, as well as trials of part 1, measurements of the microstructural properties that were studied by scanning electron microscopy (SEM) and mercury porosimetry techniques; as well as properties of the mortar in fresh State (consistency, content of entrained air and final setting time). The use of polymer versus non polymer mortar, provided the following advantages: - In fresh state: mortar with polymer presented higher consistency and least amount of entrained air, which makes a mortar more workable and more ductile as well as more resistant because hardening will leave fewer gaps in its internal structure and increase its durability. Also allow it allows a better workability because of the longer (not excessive) setting time. - Regarding the mechanical properties: improvement in adhesion. It is one of the main properties which give the polymer to mortars. This higher adhesion results in an improvement of adhesion to the substrate, minimization of possible reactions at the concrete-mortar interface and therefore an increase in the durability of the repair carried out with mortar and concrete. - Respect to microstructural properties: the porosity of mortar with polymer is less and with smaller pore size, critical to be attacked by external agents causing deterioration. No major differences were observed from the data obtained by SEM - In terms of abrasion and capillary absorption, polymer mortar presented better performance as a result of its lower porosity and its microscopic structure. - Finally behavior against attack by sulfates and seawater, as well as to carbonation, was better in the mortar with polymer because of its lower permeability and its lower porosity. To complete the study, due to the great importance of sustainability for future market facts, the life cycle of the two mortars studied was analysed.

Diseño y desarrollo de un sistema basado en Learning Analytics para evaluar la competencia de trabajo en equipo.Design and development of a Learning Analytics System to evaluate group work competence

La adquisición de la competencia grupal es algo básico en la docencia universitaria. Esta tarea va a suponer evaluar diferentes factores en un número elevado de alumnos, lo que puede supone gran complejidad y un esfuerzo elevado. De cara a evitar este esfuerzo se puede pensar en emplear los registros de la interacción de los usuarios almacenados en las plataformas de aprendizaje. Para ello el presente trabajo se basa en el desarrollo de un sistema de Learning Analytics que es utilizado como herramienta para analizar las evidencias individuales de los distintos miembros de un equipo de trabajo. El trabajo desarrolla un modelo teórico apoyado en la herramienta, que permite relacionar las evidencias observadas de forma empírica para cada alumno, con indicadores obtenidos tanto de la acción individual como cooperativo de los miembros de un equipo realizadas a través de los foros de trabajo. Abstract — The development of the group work competence is something basic in university teaching. It should be evaluated, but this means to analyze different issues about the participation of a high number of students which is very complex and implies a lot of effort. In order to facilitate this evaluation it is possible to analyze the logs of students’ interaction in Learning Management Systems. The present work describes the development of a Learning Analytics system that analyzes the interaction of each of the members of working group. This tool is supported by a theoretical model, which allows establishing links between the empirical evidences of each student and the indicators of their action in working forums.

Analysis of fire behaviour simulations over Spain with WRF-FIRE

Wildland fire spread and behaviour are complex phenomena owing to both the number of involved physico-chemical factors, and the non-linear relationship between variables. Spain is plagued by forest and brush fires every summer, when the extremely dry weather sets in along with high temperatures. The use of fire behaviour models requires the availability of high resolution environmental and fuel data; in the absence of real data, errors on the simulated fire spread can be compounded to affect the spatial and temporal accuracy of predicted data. The effect of input values on the accuracy of WRF-FIRE simulations was evaluated to assess the capabilities of the new system for wildland fire in accurately forecasting fire behaviour. The results confirm that the use of accurate meteorological data and a custom fuel moisture content model is crucial to obtain precise simulations of fire behaviour.

Operational short term health impact assessment of air pollution modelling system over Europe

The last decade, scientific studies have indicated an association between air pollution to which people are exposed and wide range of adverse health outcomes. We have developed a tool which is based on a model (MM5-CMAQ) running over Europe with 50 km spatial resolution, based on EMEP annual emissions, to produce a short-term forecast of the impact on health. In order to estimate the mortality change (forecasted for the next 24 hours) we have chosen a log-linear (Poisson) regression form to estimate the concentration-response function. The parameters involved in the C-R function have been estimated based on epidemiological studies, which have been published. Finally, we have derived the relationship between concentration change and mortality change from the C-R function which is the final health impact function.

System theory based hazard analysis applied to the process industry

Chemical process accidents still occur and cost billions of dollars and, what is worse, many human lives. That means that traditional hazard analysis techniques are not enough mainly owing to the increase of complexity and size of chemical plants. In the last years, a new hazard analysis technique has been developed, changing the focus from reliability to system theory and showing promising results in other industries such as aeronautical and nuclear. In this paper, we present an approach for the application of STAMP and STPA analysis developed by Leveson in 2011 to the process industry.