A Vision and implementation strategy for improved customer-oriented service delivery : implementing the National Performance Review's information technology recommendations /

"April 1995."

DEH customer relations handbook /

"August 1986."

Customer service information : making Illinois schools second to none /

Contains an organizational chart for the Illinois State Board of Education listing division administrators and describing ISBE programs and services.

Customer guidance for managing your personal assistant.

"DHS 4365 (R-5-00) ORS - PA handbook."

Illinois Commerce Commission report to the General Assembly : experimental programs initiated by electric utilities under section 16-106 of the Electric Service Customer Choice and Rate Relief Law of 1997.

"This report is submitted in compliance with section 16-106 of the Electric Customer Choice and Rate Relief Law of 1997."

Summary of annual reports filed by electric utilities required by section 16-130 of the Electric Service Customer Choice and Rate Relief Law of 1997.

Title from cover; varies slightly.

Customer service guide for assistors.

Mode of access: Internet.

Postal service : labor-management relations and customer services at the Simi Valley, California, post office : report to the Chairman, Committee on Post Office and Civil Service, House of Representatives /

"B-226092"--P. 1.

The Postal Customer Council program.

"April 1985"--P. [4] of cover.

Equipped for the future : a customer-driven vision for adult literacy and lifelong learning /

"July 1995."