Voices of dissent: Unpacking Vietnamese international student experience

Purpose – This study examines Vietnamese international students’ experiences with thecampus learning environment by analysing differences in staff and student perceptions.Design/methodology/approach – Two focus groups (N = 12) and ten (10) in-depthinterviews were conducted with Vietnamese students and four (4) in-depth interviews withthe university staff (totalling 26).Findings – The findings show a greater divergence of views between students and staff onteaching and learning than English language proficiency and student support services.These key differences were influenced by students’ prior expectations of their learningenvironment.Research limitations/implications – This study is limited to one group of internationalstudents and to one Australian university.Practical implications – The academics and administrators must have a goodunderstanding of international students’ learning backgrounds and expectations to enhancetheir positive experience; Appropriate teaching skills and practices are essential foracademics to meet the current needs of students. More effective training for internationalstudents to understand the multicultural nature of Australia is also essential.Originality/value – This study contributes to the literature by identifying the experienceof Vietnamese international students in a western university, which is, a relatively underresearchednationality compared to other Asian nationalities such as Chinese and Indian.