Understanding organisational use of social media for crisis communication.


Autoria(s): ROSHAN KOKABHA, MINA
Contribuinte(s)

Warren Matthew

Carr Rodney

Data(s)

01/10/2016

Resumo

This research examines the use of social media by organisations for communication with stakeholders during a crisis and provides a theoretical framework for guiding organisations in this area.

Identificador

http://hdl.handle.net/10536/DRO/DU:30089362

Idioma(s)

eng

Publicador

Deakin University, Faculty of Business and Law, Dept. of Information Systems & Business Analytics

Relação

http://dro.deakin.edu.au/eserv/DU:30089362/kokabha-agreement-2016.pdf

http://dro.deakin.edu.au/eserv/DU:30089362/kokabha-understandingorganisational-2016A.pdf

Direitos

The Author. All Rights Reserved.

Palavras-Chave #Social media #Emergency communications #Emergency services #Crisis management #Internet #Facebook
Tipo

Thesis