Quality testing and product rationing by input suppliers


Autoria(s): Arya, Anil; Gong, Ning; Ramanan, Ram N.V.
Data(s)

21/11/2014

Resumo

Quality testing by suppliers has significant ramifications for downstream supply chain participants and retail consumers. This article focuses on such implications accounting for the fact that suppliers often enjoy discretion in quality testing and reporting. Under a discretionary testing and reporting environment, we show that a supplier can improve the market's perception of product quality by engaging in self-imposed production cuts. Production cuts dampen supplier incentives to engage in excessive quality testing, putting the supplier and the market on a more equal information footing. This reduces the market's need to skeptically discount product quality to protect itself. The improved market perception, then, reduces quality testing demand, introducing cost savings. The result that costly production cuts can improve quality perceptions indicates that the groundwork for influencing market perceptions may have to be laid upfront, even prior to acquiring private information, providing a contrast to routine signaling models.

Identificador

http://hdl.handle.net/10536/DRO/DU:30088293

Idioma(s)

eng

Publicador

Wiley

Relação

http://dro.deakin.edu.au/eserv/DU:30088293/gong-qualitytesting-2014.pdf

http://www.dx.doi.org/10.1111/poms.12186

Direitos

2013, Production and Operations Management Society

Palavras-Chave #voluntary disclosure #quality testing #perceived quality #product rationing
Tipo

Journal Article