Att vara kommunikativt låst : Professionellas berättande om (vanskliga) vårdrelationer
Data(s) |
2016
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Resumo |
The aim of the article is to shed light on the social dynamic that characterizes communicative breakdowns. As a first stage, this has been explored through individual and group interviews with 34 healthcare professionals about situations where they claim there has been a communication breakdown. Based on the professionals’ testimonies, the research question was: how do professionals illustrate their experiences of communicative breakdowns? In terms of theory, the study draws upon an integrated approach to language and social interaction dynamics – for example how actors mediate positions and roles, but also present, negotiate and determine the course of action in patient cases. Findings show: (1) different degrees of severity in communicative breakdowns, and (2) that the professionals have developed and use both explicit and implicit strategies to handle ”delicate relationships” in this kind of interactions. |
Formato |
application/pdf |
Identificador | |
Idioma(s) |
swe |
Publicador |
Högskolan Dalarna, Akademin Humaniora och medier Mälardalens högskola |
Relação |
Socialvetenskaplig tidskrift, 1104-1420, 2016, 23:1, s. 59-76 |
Direitos |
info:eu-repo/semantics/openAccess |
Palavras-Chave | #Kommunikation #vårdmöten #berättelse #Sociology #Sociologi |
Tipo |
Article in journal info:eu-repo/semantics/article text |