Power and participation: enhancing service user agency in social care


Autoria(s): Pollock, Sarah
Contribuinte(s)

Taket, Ann

Wilson, Erin

Data(s)

01/03/2016

Resumo

The research explored how community services organisations could enhance service user agency through a participatory approach to service development. It demonstrates, theoretically and empirically, how participation can offer individual empowerment and wellbeing benefits to service users, and deliver insights for organisations and government into how they could improve their services.

Identificador

http://hdl.handle.net/10536/DRO/DU:30085494

Idioma(s)

eng

Publicador

Deakin University, Faculty of Health, School of Health and Social Development

Relação

http://dro.deakin.edu.au/eserv/DU:30085494/pollock-agreement-2016.pdf

http://dro.deakin.edu.au/eserv/DU:30085494/pollock-powerand-2016A.pdf

Direitos

The author

Palavras-Chave #community services organisations #user agency #service improvement
Tipo

Thesis