Challenges and Opportunities in Transforming Laser System Industry to Deliver Integrated Product and Service Offers


Autoria(s): Vasantha, Gokula; Roy, Rajkumar; Corney, Jonathan
Contribuinte(s)

University of Strathclyde

Cranfield University

Luis M. Camarinha-Matos

Hamideh Afsarmanesh

TC 5

WG 5.5

Cobertura

Amsterdam, Netherlands

Data(s)

06/10/2014

Resumo

Part 4: Transition Towards Product-Service Systems

International audience

Laser system industry is a complex network entity that includes laser component manufacturer, laser manufacturer, system integrator, laser job shop, laser process developer and end product manufacturer. Currently this market segment is predominately product-centric in which the common business model is to sell laser systems with two years warranty. However increasing competition within this segment is forcing some stakeholders to go further than the existing business model, and aim to build long-standing relationship between others. In this paper, the current structure and level of servitization in laser industries, the implications of higher levels of servitization for the various stakeholders of the industry, and the opportunities to develop and deliver higher levels of servitization are discussed. Analyses of semi-structured interviews with managers of laser system manufacturer and laser job shops reveal that any servitized solutions would primarily require the transfer of capabilities between various stakeholders.

Identificador

hal-01392099

https://hal.inria.fr/hal-01392099

https://hal.inria.fr/hal-01392099/document

https://hal.inria.fr/hal-01392099/file/978-3-662-44745-1_12_Chapter.pdf

DOI : 10.1007/978-3-662-44745-1_12

Idioma(s)

en

Publicador

HAL CCSD

Springer

Relação

info:eu-repo/semantics/altIdentifier/doi/10.1007/978-3-662-44745-1_12

Direitos

http://creativecommons.org/licenses/by/

Fonte

IFIP Advances in Information and Communication Technology

15th Working Conference on Virtual Enterprises (PROVE)

https://hal.inria.fr/hal-01392099

Luis M. Camarinha-Matos; Hamideh Afsarmanesh. 15th Working Conference on Virtual Enterprises (PROVE), Oct 2014, Amsterdam, Netherlands. Springer, IFIP Advances in Information and Communication Technology, AICT-434, pp.127-134, 2014, Collaborative Systems for Smart Networked Environments. <10.1007/978-3-662-44745-1_12>

Palavras-Chave #Servitisation #Product-Service System #Laser System #Stakeholders #[INFO] Computer Science [cs]
Tipo

info:eu-repo/semantics/conferenceObject

Conference papers