SQMS – A prototype for a supplier quality management system


Autoria(s): Sousa, João Paulo; Morais, Elisabete Paulo; Cunha, Carlos R.; Gomes, João Pedro
Data(s)

09/09/2016

09/09/2016

01/05/2016

Resumo

Within the supply chain, the customer does not simply buy parts or services from suppliers, but also buys supplier capabilities, which results in quality products and services. Having a tool that handles the Inspection as well as the Nonconformance, Complaint, Corrective Action and Concession processes is key to successfully track the supplier performance. Taking as a case study a Supplier Quality Management (SQM) currently in operation in an Original Equipment Manufacturer (OEM) for automotive industry, this paper presents a platform to support a Supplier Quality Management System (SQMS), that fits the technical specification ISO/TS 16949 requirements. This prototype is composed by a web platform and a mobile App, having flexibility and mobility as key main characteristics.

Identificador

Sousa, João Paulo; Morais, Elisabete Paulo; Cunha, Carlos R.; Gomes, João Pedro (2016) - SQMS – A prototype for a supplier quality management system. In 27th International Business Information Management Association Conference - Innovation Management and Education Excellence Vision 2020: from Regional Development Sustainability to Global Economic Growth. Milan. p. 2535-2545. ISBN 978-0-9860419-7-6

978-0-9860419-7-6

http://hdl.handle.net/10198/13224

Idioma(s)

eng

Publicador

International Business Information Management Association (IBIMA)

Direitos

restrictedAccess

http://creativecommons.org/licenses/by/4.0/

Palavras-Chave #Supplier quality #Total quality management #ISO/TS 16949
Tipo

conferenceObject