The Use of the Internet in the U.S Lodging Industry


Autoria(s): Van Hoof, Hubert B.; Combrink, Thomas E.
Data(s)

01/01/1998

Resumo

The internet has been heralded as the communications and marketing tool of the future for the hospitality industry. Both corporate executives and information technology experts feel the hotel of the future cannot do without a presence on the Web. Yet, do the actions of hospitality operators in the field reflect this optimism? This article reports on a study done among property managers in the U.S. lodging industry to determine the actual use of the internet in hotel properties of various types and sizes. Additionally, it addresses development and maintenance issues related to internet use.

Formato

application/pdf

Identificador

http://digitalcommons.fiu.edu/hospitalityreview/vol16/iss2/7

http://digitalcommons.fiu.edu/cgi/viewcontent.cgi?article=1305&context=hospitalityreview

Publicador

FIU Digital Commons

Fonte

Hospitality Review

Palavras-Chave #Hospitality Administration and Management
Tipo

text