A Study of Online Hotel Reservations on Asia Pacific-Based, European-Based, and North American-Based Travel Websites


Autoria(s): Law, Rob; Cheung, Andrew
Data(s)

01/01/2006

Resumo

This paper reports a study that examined hotel reservation services on travel websites. Using a systematic search, 90 travel websites were selected with an equal number of North American-based, European-based, and Asia Pacfic-based websites. These regions represent the areas of the world with the most Internet users. Based on the developed framework of information quality, the contents of the selected travel websites were evaluated. Be empirical results indicated that the travel websites achieved different levels of quality in online information, and that North American-based websites performed significantly better in some attributes.

Formato

application/pdf

Identificador

http://digitalcommons.fiu.edu/hospitalityreview/vol24/iss1/4

http://digitalcommons.fiu.edu/cgi/viewcontent.cgi?article=1414&context=hospitalityreview

Publicador

FIU Digital Commons

Fonte

Hospitality Review

Palavras-Chave #Hospitality Administration and Management
Tipo

text