Interactive Video Instruction: A Training Tool Whose Time Has Come
| Data(s) |
01/01/1991
|
|---|---|
| Resumo |
Training employees in the hospitality industry to meet guests' expectations is a critical element to success. Unfortunately, this element is often ignored. This article explores an exciting training method (interactive video) and its advantages over other training approaches. |
| Formato |
application/pdf |
| Identificador |
http://digitalcommons.fiu.edu/hospitalityreview/vol9/iss2/1 http://digitalcommons.fiu.edu/cgi/viewcontent.cgi?article=1175&context=hospitalityreview |
| Publicador |
FIU Digital Commons |
| Fonte |
Hospitality Review |
| Palavras-Chave | #Raphael R. Kavanaugh #Jack D. Ninemeier #Interactive Video Instruction: A Training Tool Whose Time Has Come #Customer Relation Method (CRM) #Hospitality Administration and Management |
| Tipo |
text |
