Personal Care Amenities: Are They Important Attributes in the Selection of Hotels?
| Data(s) |
01/01/1989
|
|---|---|
| Resumo |
Personal care amenities (PCA) are a big business in the lodging industry today. For several years hotel industry vendors and marketing consultants have claimed that PCA are very important to hotel guests and are a "must" for every hotel operation. The purpose of this study was to make one attempt to validate or discredit these claims based on actual guest feedback. |
| Formato |
application/pdf |
| Identificador |
http://digitalcommons.fiu.edu/hospitalityreview/vol7/iss2/3 http://digitalcommons.fiu.edu/cgi/viewcontent.cgi?article=1143&context=hospitalityreview |
| Publicador |
FIU Digital Commons |
| Fonte |
Hospitality Review |
| Palavras-Chave | #Michael R. Evans #Suzanne K. Murrmann #Personal Care Amenities: Are They Important Attributes in the Selection of Hotels #PCA #Hospitality Administration and Management |
| Tipo |
text |
