Creating Memories: The Interactive Process of Service Delivery
| Data(s) |
22/02/2013
|
|---|---|
| Resumo |
A model is presented that captures the complex nature of the service experience in an attempt to aid in the design, development and evaluation of service delivery personnel and systems. |
| Formato |
application/pdf |
| Identificador |
http://digitalcommons.fiu.edu/sferc/2006/2006_suie/1 http://digitalcommons.fiu.edu/cgi/viewcontent.cgi?article=1252&context=sferc |
| Publicador |
FIU Digital Commons |
| Fonte |
South Florida Education Research Conference |
| Palavras-Chave | #Education |
| Tipo |
text |
