The impact of service quality and customer satisfaction on repurchase intention: A service encounter typology

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Autoria(s): Hume, M. M.

Contribuinte(s)	A. Pinnington
Data(s)	01/01/2002
Identificador	http://espace.library.uq.edu.au/view/UQ:97875
Idioma(s)	eng
Publicador	UQ Business School
Palavras-Chave	#EX #350200 Business and Management #720400 Management and Productivity Issues
Tipo	Conference Paper