The influence of cognitive and emotional variables on attitudinal loyalty in a business-to-business service setting


Autoria(s): Bennett, R.; Hartel, C.; McColl-Kennedy, J. R.
Contribuinte(s)

J. R. McColl-Kennedy

S. Rundle-Thiele

Data(s)

01/01/2002

Identificador

http://espace.library.uq.edu.au/view/UQ:96880

Publicador

Graduate School of Management, University of Queensland

Palavras-Chave #EX #350204 Marketing and Market Research #720401 Marketing
Tipo

Conference Paper