Understanding service quality: From attributes to experience

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Autoria(s): Schembri, S. T.; Sandberg, J.

Contribuinte(s)	I. Grugulis J. Hassard H. Wilmot
Data(s)	01/01/2001
Identificador	http://espace.library.uq.edu.au/view/UQ:96105
Idioma(s)	eng
Publicador	Manchester School of Management (UMIST)
Palavras-Chave	#EX #350204 Marketing and Market Research #720401 Marketing
Tipo	Conference Paper