A rose by any other name: An examination of the relationship between satisfaction and service loyalty

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Autoria(s): Rundle-Thiele, S.; Bennett, R.

Contribuinte(s)	S. Chetty B. Collins
Data(s)	01/01/2001
Identificador	http://espace.library.uq.edu.au/view/UQ:95822
Idioma(s)	eng
Publicador	Australian and New Zealand Marketing Academy
Palavras-Chave	#E1 #350204 Marketing and Market Research #710403 Property and business services
Tipo	Conference Paper