Competitive Advantage Through Service-Orientation: Strategic Directions for the Hospitality Industry
Contribuinte(s) |
Dr D. J. Mount |
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Data(s) |
01/01/2006
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Identificador | |
Publicador |
International Council on Hospitality Restaurant and Institutional Education |
Palavras-Chave | #E1 #350601 Hospitality Management #710602 Hospitality services |
Tipo |
Conference Paper |