Competitive Advantage Through Service-Orientation: Strategic Directions for the Hospitality Industry


Autoria(s): Solnet, D; Kandampully,
Contribuinte(s)

Dr D. J. Mount

Data(s)

01/01/2006

Identificador

http://espace.library.uq.edu.au/view/UQ:104267

Publicador

International Council on Hospitality Restaurant and Institutional Education

Palavras-Chave #E1 #350601 Hospitality Management #710602 Hospitality services
Tipo

Conference Paper