Antecedents and Dimensions of Service Orientation: A Conceptual Framework


Autoria(s): Solnet, D; Kandampully,
Contribuinte(s)

Dr G. Barry O'Mahony

Mr P. Whitelaw

Data(s)

01/01/2006

Identificador

http://espace.library.uq.edu.au/view/UQ:104266

Publicador

Victoria University

Palavras-Chave #E1 #350210 Quality Management #710602 Hospitality services
Tipo

Conference Paper