Antecedents and Dimensions of Service Orientation: A Conceptual Framework
Contribuinte(s) |
Dr G. Barry O'Mahony Mr P. Whitelaw |
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Data(s) |
01/01/2006
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Identificador | |
Publicador |
Victoria University |
Palavras-Chave | #E1 #350210 Quality Management #710602 Hospitality services |
Tipo |
Conference Paper |