Service quality management in hospitality, tourism, and leisure
Contribuinte(s) |
J. A. Kandampully C. Mok B. Sparks |
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Data(s) |
01/01/2001
|
Identificador | |
Publicador |
The Haworth Hosp. Press |
Palavras-Chave | #A3 #350601 Hospitality Management #710602 Hospitality services |
Tipo |
Book |