Service climate, employee identification and customer outcomes

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Autoria(s): Solnet, D.; Paulsen, N.

Data(s)	01/02/2006
Identificador	http://espace.library.uq.edu.au/view/UQ:77771
Idioma(s)	eng
Publicador	Routledge
Palavras-Chave	#C1 #350601 Hospitality Management #710602 Hospitality services
Tipo	Journal Article